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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Quick clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 82" OLEAD!! Great picture and sound. I ordered the TV online and it arrived in one week! The Geek Squad delivered and mounted it perfectly! Could not have asked for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    wall mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came in to put in our wall mount were kind, easy to talk to and very professional...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting and were quick and even cleaned up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top notch installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional installation by Thomas and Robert. They made sure the TV was set up exactly as we had asked, and then gave us a proper orientation on how to operate the unit. A+ on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and mounted my 65 inch tv with no problems at all I bought my tv from beat by and my mount from Walmart but they didn’t have a problem and did it fairly quickly with quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out.They where fast and professional.Excellent job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and technicians. The way to go is ALWAYS the GEEK SQUAD for installation and technical advice. Outstanding !!!! Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, mounted my tv cleaned up the trash, showed me how to use the tv, asked me if I had any questions and went on their way. They were good, polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony TV - 48"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the TV mounted. They placed it on the stand. They were excellent - took the time to show me how the TV worked - couldn't ask for better support

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service installed my T..V. WallMount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything perfectly. All I had to do was learn how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were excellent. Very positive, helpful, provided good information about the TV and it's setup and how to use it. They even checked back twice to see if everything was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my t v quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and made sure. My t v was mounted as wanted and as it was gonna be used

    I would recommend this to a friend