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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great job, perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick, on time and clean up. They verified I was happy with placement and walked me through product features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was friendly and respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did an outstanding job. He was very professional and much faster than expected. He took the time to make sure he installed the TV in the exact spot we wanted. Before he left, he made sure we were fully trained.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    UP, UP & Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to remove (raise) an existing TV wall mount. Anthony Donaldson did a good job with the installation, but he was a few hours later than scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad called in to hang TV on wall. Guys were careful with working over furniture, cleaned up after they finished and even set up the remote control to toggle between Apple TV and cable box. Will call back again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an amazing job on my install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians over the install were amazing!! They were efficient, concise, knowledgeable and did a fantastic job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their service. These guys mounted a 82 inch TV above a fireplace and 2 other rooms and worked really fast. I love dealing with the guys from Geek Squad they really are knowledgeable and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job mounting a 75 inch TV. They were professional, gave great recommendations on placement & cleaned up when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and leveling the TV as well as setting up the streaming service. Both agents were courteous and they were efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was right on it. Even arrived early amd did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are great at installing TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents have now installed two TV's and have done an excellent job. I think is what Best Buy support and installation does best. They were on time, clean and did the work efficiency. Very happy with the installation support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I r8 8/8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and sound for the price. All smart tv functions work perfectly on the wifi Installed professionally and well. Friendly service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Explained the procedure and asked advise and directions so it was completed to my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful, the best overall installers I have ever had for anything I have had done in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was amazing! Along with his helper Jordan installed three TVs despite me not having the right equipment (he had all the right things in his van). He showed me how to use everything and was very professional and cleaned up after himself. This service is indispensable!!! Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast, efficient, and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast, efficient, and super friendly. They installed two TVs and a wall mount for me with no hassle, and took the time to answer all my (many) questions. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service on all points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that were excellent they kept me informed of their arrival time. They were also nice, great at the install and informative. Excellent service over all.

    I would recommend this to a friend