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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service installed my T..V. WallMount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job once they saw I wasn't about to buy their tv mounts which cost more when I had already purchased the ones I wanted to use which had more functions to it & was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best purchase of all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, fast and effective. They left everything correctly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew came on time. They were very knowledgeable, polite and respectful of our property Our LG 77 inch TV was perfectly installed. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionally installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv bracket and mounted my tv successfully. Very happy with the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up to mount my television above my console. They were able to supply the various cords I did not have and had me hooked up in no time. They also hooked up my new direct tv and took the time to explain the how the new remote worked and set it up so I only needed to use one. And when they were done, they cleaned up the area and took the boxes with them! Went above and beyond. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I believe their names were Oscar and Nick. Efficient, friendly and great service. Made sure we were happy with their work. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came to install my 75 inch tv and did it really fast. They took away the trash and box that came with the tv but at the end they didn't answer all my questions for I felt they were in a rush to get to other appointments. They do ask you how you want the tv set up and help you envision after the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out to set up my tv was very professional and knowledgeable. I should me how to used the features on the tv. He was very patient and he made sure I was satisfied with everything before he left. I beleved his name was Landon.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were personable and professional. They did their job and left in a timely matter. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv/soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Zack & Charlie are the best. Perfect installation, very professional demeanor & courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was awesome. Not only where they on time the were professional and respectful. The consulted me on all aspect of mounting process. And after the mounting was complete, the walked me through the setup and apps that came with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to out up the Mount and tv was great. He helped with height and position of mount and was very neat and the tv is perfectly placed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As always, Geek Squad performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two TVs mounted simultaneously, and the Geek Squad agents worked fast and made it look easy. In what would have taken my husband a good 4-5 hours, the two agents were in and out in less than 1. Highly recommend Geek Squad for all of your home theater needs!

    I would recommend this to a friend