Customer Ratings & Reviews

They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

The agent mounted my TV and connected it to my devices. job well done

The 2 associates that mounted 2 large TV and speaker were fantastic. Friendly, very knowledgeable, efficient and made sure everything worked perfectly and we knew how to operate the equipment.

The two gentlemen that came to my home to mount my tv and set everything up were knowledgeable, professional, and respectful of my home! When needing a tv mounted I will refer to them everytime and will have them do another install soon

Installer was on time, very pleasant and knowledgeable. He did a great job installing the mount, explaining every needed to know, and cleaning up afterwards.

Paul did a great job hanging the tv and shelf. He has a great attitude and extremely knowledgeable. All wires hidden and all works perfect

I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

I bought a Samsung TV for my wife's new home office and the installation service. I also had to pick up a new cable box for the room. I must commend the techs, Marty and Carlos, for surpassing my expectations. During the installation, they found that the cable company assigned the wrong box to my account. They were able to determine this when the TV failed to operate after the installation. They patiently communicated with the company and completed the installation. I thought I was going to have to arrange a service appointment with the cable company before we would be able to watch the new TV. My wife and I sincerely appreciated this since we were having guest that weekend. Best Buy is fortunate to have employees like Marty and Carlos who put the customer first. I just want to thank them for taking the extra steps to complete the installation so we had the TV available for our guests.

Techs did a great job mounting the tv. They cleaned up after completing the work and tested everything out to be sure all was working before leaving.

The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

The installer was super quick and knew exactly what he was doing, which gave me confidence that my large TV wouldn't be pulling out of the wall and falling. If you are trying to mount a large TV yourself with a friend, rethink that, and have Best Buy install!

Installation went very well and very happy with everything but we had a fire stick on the old TV that disappeared and when I called the person who installed it to find out where her put it I never received a call back. We would have liked it back for another TV!!!

Great service. the tv was mounted with caution and the area was its placed at a good viewing level

Two members of The geek squad came in a timely fashion and professionally installed my television. I definitely could not have done this without them, it ensured that my family enjoyed watching the TV a few days after purchase

A great decision to buy this mount at an affordable price. The Geek Squad did all the work and they were outstanding in setting up my new TVand mounting it on the wall.

First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

Very Professional and knowledgeable. They were on-time and very helpful in showing me how to work my new tv and sound system. I highly recommend the Geek Squad service.

Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.