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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to all devices, and did so with care and attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrLove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr agents mounted the tv and the quality of the picture is great this is my second one will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very efficient and professional. He had the TV mounted and tuned very quickly. He hauled my old 36" Sony away that in itself was a job. I would recommend Geek squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed mount and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Wall mount was installed and TV placed etc. Tech mad sure everything worked as it should. Bodie did a great job, Thanks!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation team did great, I was so relieved I ordered the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Meticulous install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers of my tv were very meticulous which I appreciated especially since on a brick wall where any errors could be hard to cover. Guys wore masks & cleaned up after themselves. Professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv the picture is great but you do need to subscribe ti get a picture you would use Tv itself is really nice we have directv stream and the picture is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation and set up of my tv. I would definitely recommend the Geek Squad. In particular. Wyatt was very knowledgeable, helpful and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the bedroom!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. All the bells and whistles and great picture and sound. Geek Squad did a great job hanging in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent mounted my TV and connected it to all of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my devices. He was efficient, professional, it did the job quickly. Thank you for such great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just asked them to mount the TV for me since I wanted to be the one connect my Ps 5 and Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew arrived on time. Set tv and cable and blue ray up, bundled wires so they were not noticeable and cleaned up. Then spent time going over features and gave some hints. Hooked up Netflix and Amazon. Couldn't have gone better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 65 - OLED above our fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony 65 in OLED was mounted above our fireplace. The Geek Squad technicians were knowledgeable and professional. They did and excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD- Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the GEEK SQUAD. Had problems at first with staying on the internet but when they came out, THEY TOOK THE TIME TO EXPLAIN HOW TO USE EVERYTHING, EVEN THE ROUTER, and I have NOT had any problems since. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my tv mounted so fast I was amazed. They even took all the packing from the tv and mount with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I recommend the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and friendly techs. Set up was fast. I considered mounting my 85 inch myself but I am glad I didn’t. Way too big. I highly recommend this service. Worth every penny.

    I would recommend this to a friend