Customer Ratings & Reviews

The guys were very friendly and electronic knowledgeable and had my old tv down and the new one up and running in less than an hour! They even took the old tv with them to recycle. I will use them again! Highly recommend.

nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

[Employee of bestbuy] The guys was excellent. I recommend them to anyone.

The agents arrived on-time and completed the job in a short time. They were effective in answering all questions and very courteous. Kudos to best buy Geek Squad. I would recommend this annual subscription to all my friends and associates.

Great picture quality and price. Plus the Geek squad mounted it on the wall. A total waste ackage that we are very satisfied with.

the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

The guys were quick and helped with the cable set up. Took two to mount them one went to another job while the other did his part.

The convenience of the mounting Frame is a big plus. It allows you to tilt the monitor in any direction to suit your audience.

The installers were just a little bit late but did a very good quality job I was very pleased with the effort that they took to make sure that everything is lined up right and they gave me a overview on what it was to how to operate the TV and sound bar

The guys were on time and very professional! They were able to install without any issues and reattach all my devices to the tv! I would hire them again in a heartbeat! It saved me time and effort by having them do it and having it done correct!

The Geek Squad arrived and mounting the TV quickly. They vacuumed all dust and debris afterwards, and help to install apps on TV

The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

David was great! He arrived on time, notified us when he was on the way. Covered his shoes before walking on our floors, install was quick, he was patient and knowledgeable. David took his time explaining every detail, wonderful experience!

Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

Robert and Nate did an awesome job connecting our TVs They set up an Amazon Fire Tv and did some troubleshooting on a Samsung TV that wasn’t recording to the TiVO. Very respectful and professional.

Austin is the best install person that we have ever had as Best Buy Total Tech members for years. He helped us to pick the correct mounting hardware, which is well made, and then he measured the wall for studs, did a perfect mounting, with assistance by Matthew. These two lads are a sterling example of skill sets needed to represent Geek Squad, and we appreciated the easy visit to "Git 'er Done !"

We purchsed our TVs in Watertown, MA but had them delivered to our APt in Florida and was installed with the Geek squad. The Tech was knowledgeable and did a great job

The Geek Squad was quick and professional. They installed the wall mount and TV, helped us get the TV programed and running again. If I ever need something else installed I would request this team. They were awesome!!