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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Gentlemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is fine and the installation of it was even better. The gentlemen who installed everything were personable and very professional. I want them to install all my electronics. Thank you Guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BBY Total Tech Support as you get huge discounts on your GS services. I am a loyal BBY customer and take advantage of this. I had several TVs wall mounted and love the look and space I picked up by doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup was easy, quick and ready to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv from wall and mounted the new tv on the wall. Added all equipment and programmed remote for use. Cleaned up after install and replaced dresser I had moved out of the way before they arrived.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grateful for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad service they offer. They are always helpful and can install all electronic items we purchase. They deliver it and set it up for us and that’s awesome. !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and knowledgeable. They were able to mount the TV perfectly in the center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Helped set up additional electronics that were purchased as well. Geek Squad + Total Tech is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Used twice, both times wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Effecient and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional and knowledgeable. Installed the tv with the mount I already had in place. Showed me how the tv worked, ran through the setup, answered all mt questions. Completley satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, and knowledgeable. They knew exactly what needed to be done and they cleaned up after themselves. Oh, yeah, the wall mount is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that my TV were great. The were right on time. The install of the TV , wall power kit, and the TV set up was fast. They cleaned everything up when they were done. Very pleased with intall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that did my wall mount was awesome and helped me a lot about learning about the tv and was super nice and friendly and knowledgeable!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!!! Very professional! Would use again!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Best Buy installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD. THEY WERE VERY PROFESSIONAL. CLEAN UP AND TOOK AWAY EVERYTHING.

    I would recommend this to a friend