Customer Ratings & Reviews

Excellent install. The techs were courteous, sent a text prior to arrival, and on time. The install was completed in under an hour.

The service was excellent. The technical team was responsive and prompt. They made sure I understood everything they were doing and that I had a say in how high I wanted to TV mounted.

The installers were great and friendly. The explained everything and cleaned up the little mess they made.

Geek Squad installed/mounted our TV to our brick fireplace wall, and did so in a prompt and professional manner, by explaining every step of the process. They respectfully wore their PPE the entire time and did so with no complaints.

I'm so pleased with my "on the wall" TV installation. I didn't put it up myself, but had the Geek Squad do it, since I'm very short. The TV mounting is strong and completely hidden behind the TV. I'm very happy with it!

The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

My wife and I purchased the LG 86"LED tv, The Geek Squad installed it and it is perfect! The picture is clear the sound is great and the Geek Squad's installation was level and they answered all of my questions. Thank you!!!

His technician arrived right on time was extremely professional made sure where I wanted it placed on the wall within the hour it was installed cleaned up his mess fantastic would definitely doing it again

Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

After scheduling two weeks in advance, they were late so we had to reschedule - then for $200 all they did was screw the mount into the back of the TV - a 3 minute job for $200. WOW! Why didn't I do it myself? I was in Dallas, or I would have! I figured that for $200, they would do a good job. The new TV screw holes are higher than the old TV screw holes, but do you think that for $200 Geek Squad would mount the TV's even? Nope! The installer said he would even them out if we pay him more, but $200 should have been enough to do a good job. I wasn't going to keep throwing money away. I scheduled someone else to come and make the TV's even. (and they didn't charge $200). I will NEVER use Geek Squad again, and I'm an ElitePlus member (Over $5000 per year spent) at Best Buy. I need to find a new place to buy my TV's, tablets, phones and computers. It is sad that when someone spends over $1400 for a TV and install, and Geek Squad gives them this embarrassment! (See picture)

The crew that came to my house was amazing. They got my TV installed and on the wall quickly and efficiently. They also taught me how to use the new Magic Remote that comes with LG TV's.

Big shout out for the Agent who came today for mounting the TV. He has great knowledge, pleasant personality and super helpful. Would love to have him visit again if any other problem arise. :)

Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

Excellent service went above and beyond what was expected

Jon and his team did an excellent job probably only took about 20 minutes after I showed where I wanted set up they even installed a light system on the back of the tv very nice guys

Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

Cal and Tony of the Geek Squad installed my TV with great ease. Very happy.

Fantastic service, these guys had to come back the next day, because the fireplace stone dulled all their drill bits, but they came back with diamond bits and got the job done!

great mounting service. was quick and in and out of my place