4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledge and precise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were above and beyond. Knowledge, care, respectful and courteous. I wish all employees were of this caliber.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a good job, and they were fast doing it. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting servers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with not mounting my new TV correctly. I’v heard tales of TV’s falling and ruined walls, so I decided to go with the Geek Squad. I was not disappointed. Very professional, answered all of our questions, and was finished in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Guys!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install our TVs were just amazing. They were extremely helpful and knowledgeable about the product, They did some kind of magic with the cords that was amazing. I would recommend this installation crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Neat job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional, no mess behind everything clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    PROFESSIONALS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician's was great they had knowledge of the television i brought and they also installed them quick and easy very pleased i brought the geek squad account so I can count them for my installation needs Go Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe installer was pokite, knowledgeable and wfficient

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best and fastest company around!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount install, perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came and installed my Sanus wall mount were very efficient and very quick and made sure it was installed exactly where I wanted it, they were perfect! I highly recommend using Geek Squad if you're looking to install a wall mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They made sure it was done right.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job mounting the TV where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to setup the TV and answered all the questions that I had for them and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expectations Exceeded!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed a recently purchased a 58 inch TV and installed a 65 inch TV. He was extremely professional knowledgeable and explained everything that I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have used them in the past and would use them again.

    I would recommend this to a friend