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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig was right on the ball in getting the TV set up. Very knowledgeable and professional. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional! I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The Tech knew just what she was she was doing. Set up our entire system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MrKen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out was very good. They mounted my TV to the wall and set up everything to my satisfaction. It took over a month to get an appointment. But nobody wants to work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to pay the extra fee for set up, The Geek Squad delivered and set up my new TV. AWESOME job. The guys were courteous and knowledgeable. They were able to answer all my questions about the new set-up and were willing and patient to walk me through any "new" items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV and gave me hints on how to set up the Roku. I have other Roku's but didn't know some of the shortcuts - VERY helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was my installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my T.V. He was very neat a d explainec every thing he was doing. Took his time with me to make sure l understood what he was doing. He gave me his cell number, so if l had any questions or prblems with my T.V. he said he would help me. Best Buy went out of there way to make sure l was happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer came first!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, on time and concerned about satisfying me the customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bedroom TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted a TV that we moved from another home in our Bedroom. It was a 65" TV and they did a great job of mounting and connecting it. Even did a little trouble shooting when the cable TV did not want to fire up properly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and accurately mounted my tv and reconnected all of my devices. Appreciate the extra effort to try to center the tv despite the location of the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was mounted correctly and expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent mounted the TV and ensure that everything was working before he left. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv on my wall. Also a sound bar. They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and dedicated techs - excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad delivered and set up my 75” TV including mounting it on the wall. The techs connected the new sound bar and Roku in addition to my DVD player. They were knowledgeable and took time to make sure I was comfortable with operating the equipment. They confirmed the placement of the wall mounting unit and were considerate of my home and furnishings during the delivery and installation. I highly recommend using the GreekSquad and l’ll definitely use them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents of Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficient, asking questions so that I got my TV mounted exactly the way I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting of TV was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in the exact spot that I requested, The team had to make an adjustment and did so with expect experience. I was very pleased!

    I would recommend this to a friend