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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,688 reviews
  • Rated 5 out of 5 stars

    Agents of Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficient, asking questions so that I got my TV mounted exactly the way I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my home were excellent! They were courteous and knowledgeable. They ate everything up, explained what they did and showed us how to use the new setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast, friendly, and made sure the tv was positioned perfectly. Also made sure to set up tv functionality and showed me how to use it. Wish I had more for them to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and fast. These guys were great and hooked up my TV perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Greek Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and connected all devices ensuring everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item -- only wish I had done this earlier. Friends love it as well & are considering mounting their TV on the wall as well. Salesman & Techs were very knowledgeable & and helpful in answering all my questions. Highly recommend Best Buy & Geek Squad when considering this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were amazing. So professional and great advise on where to hang the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony TV - 48"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the TV mounted. They placed it on the stand. They were excellent - took the time to show me how the TV worked - couldn't ask for better support

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician they sent did a great job and was extremely helpful and knowledgeable. Would ask for the same technician again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had 2 things done in 2 different locations. First in Hialeah Florida, wow this was a “Crew”. Awesome. Second was in Bronx, they we’re good as well. It’s just the first team awesome me. Question who can I talk to, in order to place a big complaint????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new TV and sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! We made the investment in the new TV and sound system, and wanted it set up right. Well worth the additional cost. They did an amazing job, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Jose our technicians/installers were both amazing. Very professional and gave us a step by step instructions on how to use our new TV. Geek

    I would recommend this to a friend