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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV & Hanging bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, tested all the connections, and ensured we understood how the connections were appied. We rely on Geek Squad for our technical needs and they never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek agent was very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got the new TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were two of the most professional technicians I have worked with. They completed the installation and hauled off all of the excessive packagings from my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, professional job installing my Sound System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job connected multiple stereo components and TV, in the living room along with the master bedroom. I am completely satisfied with Geek Squad's work. I have used the service on prior occasions and will do so again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an excellent job mounting my 70” TV and routing the cables through the wall. Super friendly, fast and the work looks incredible. Oh and you can’t beat the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up fast and easy The Geek squad did a great job in a timely manner took my old TV did all the heavy lifting great service the men were very polite and helpful in answering all my questions thanks geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad good-3rd party bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend