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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my TV and moved my old TV to my bedroom and mounted it as well. They were very professional and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was neat, efficient and friendly. They installed my TV with care and explained everything clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad = GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! The work was dine quickly! All boxes removed . The Techs made sure we were happy with the height /placements prior to finalizing. Wonderful experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly & efficiently. They arrived on time and cleaned up afterwards, They had all hardware required to compllet the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and completed their task. It was discovered that the cable line was so old that Comcast came to do their job. All well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mounting hardware, mounted the TV, and connected all our devices. The time taken was very appropriate. There was no mess to clean up after the agent left. Excellent job and professional in every sense.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Upsized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked quickly while telling me what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well. The guys were friendly and professional. The internet at the nursing home was not the best and we should have known that before the purchase, even with bad internet, the TV works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and connected all devices ensuring everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Details mattered. Te positioned my existing wall mount professionally. Answered all questions. Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85 in Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very informative and helpful. They had some challenges installing my 85 inch due to a bulkhead but they figured it out and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted both TV's in record time. They were friendly and very efficient. They made sure I was satisfied with each wall mount location before they started. I am very please my Geek Squad Service and thanks to Best Buy for offering the Geek Squad service to the customers who need it. I buy all my electronics from Best Buy because they do offer the Geek Squad service and their Total Tech Plans.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Does it Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert install! Finished the job quickly and cleaned up any mess made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly much better than hiring someone random to do the job! They were quick friendly and cleaned up after themselves. Took measurements to make sure everything was exactly how I wanted ! Highly recommend

    I would recommend this to a friend