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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek men did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that brought my 75in tv put it up and hooked everything up They were the best geek guys I have ever had So polite and very carful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gave GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job — personable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came earlier than the time slot which was great. Got that big Tv up on the wall quickly and carefully and helped set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Speed Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how fast they had my TV mounted up exactly where and how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service on Insrallation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good jod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men that mounted and set up my tv did a excellent job and were very professional and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Quick and professional. It's obvious these people have done this a few times before. Thank you for a great delivery and installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, Personable and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, who were a subcontractor to BestBuy, were on time, efficient and very personable. They were very helpful in connecting the TV and setting up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super quick and very informative. They also gave me some tips about wall hanging tv mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen performed an excellent job installing the tv and were very open and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy installed and mounted 3 tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 different appointments to install tv’s in my new home. They were all installed and mounted and everyone worked as a team to help. They were quick and made sure everything was in its place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    to me a must have for a 85 inch TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD did a excellent job and with an additional kit mounted my sound bar to the TV that's wall mounted .made for a clean setup very pleased with the adjustments that you can make with TV mounted up and down tilt side to side adjustments everything you would want in a mounting bracket. they were very personable and professional in their work things that we thought we might use and were not used were returned by GEEK SQUAD and I received credit for them . instruction was given on how everthing worked TV ,sound bar and any questions were answered to our satisfaction . could have not went any better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected my devices.

    I would recommend this to a friend