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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    BEST SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY CAME OMN TIME , AND MOUNTED ON TIME AS PROMISED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was neat, efficient and friendly. They installed my TV with care and explained everything clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job hanging the tv and shelf. He has a great attitude and extremely knowledgeable. All wires hidden and all works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and wore a mask. He put my tv up where I wanted it and made sure everything was in working order! He also showed me how use it. He was very fast and efficient! Would definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Chris was fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from Geek Squad were on time and they even called 15 minutes ahead. They installed 2 TV on the wall with absolutely no damage to the walls. They were clean and cleaned up after they were through. Would use them again in a heartbeat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast service done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and considerate too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality even in sun lit rooms wish you can download all apps from the google store. Was unable to download veriZON FIOS so i could stream.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my tv mounted so fast I was amazed. They even took all the packing from the tv and mount with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed new TV in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of our new TV was accomplished in record time by the Geek Squad! They insured that all equipment was in working order, and removed all of the packaging along with the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was excellent. The technicians were very helpful and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new Samsung tv quickly an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were friendly and helpful getting our new tv mounted and showing us how to use the remote to access programs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service. Technician was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went exactly as I would have expected. Geek Squad arrived on time and got everything installed and working very quickly. Took the time to make sure that we were comfortable with the new V and remote before leaving. Great job. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, accurate and considerate of the current requirements of Covid-19. They had previously hung another TV and worked with me to find the correct bolt adapters for Samsung Q9 television that they put up on this install.

    I would recommend this to a friend