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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Everything was explained clearly on what needed to be done and how long it would take. Upon picking up the computer they clearly explained everything that was done and demonstrated key features of the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television. They did an jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flush mount, Pull Tabs to release, bring bottom of tv away from wall lower 2 kickstands to hold tv away from wall while you acesss to connect your cables. Easy and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Competent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Geek Squad agents were friendly, competent professionals who added to the value of the service with their knowledge and recommendations. I was totally satisfied with the results. This was my fourth utilization of the Geek Squad and all have turned out excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation with perfect picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad so it was easy for me looks good on the wall. My advise is let the geek squad install it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    A+ experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and I could not have asked for anything better. Bot Geek Squad members were very respectful and very knowledgeable. I w pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV monitor frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of the mounting Frame is a big plus. It allows you to tilt the monitor in any direction to suit your audience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service on Insrallation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to do this installation were fabulous! They were friendly, professional, and explained what they were going to do every step of the way. As far as the work performed, they did a great job considering all the complications that came up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did fantastic job communicating and installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a superior job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were timely, had great attitudes and hustled. They were competent and tech savvy as well! Other items on their truck were offered to us, which we purchased. A very convenient process. I would hire these two men again. Both get an A+!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Getting the Hook-Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money spent to have my television set up and programmed by a professional was well worth it!. The men knew their stuff and were very professional. They explained everything to me, cleaned up everything and made sure I was satisfied before leaving. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and professional mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

    I would recommend this to a friend