4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Amazing project done swiftly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. The guys that came to my home were so respectful. They were friendly, generous, funny, and worked so casually and carefully to mount my new tv. He even swept up the little white styrofoam when they were done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my TV over tile above my fireplace. They were very careful and did a good job cleaning up too. I can’t recommend them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV efficiently

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad changed my tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were experts and did a great job installing my tv. It's up high on the patio and they handled it expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome set up service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to a larger TV and getting a new console, the Geek Squad came out and (re)hooked up my components. We're very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installers of TV’s.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my 80 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was awesome. They showed up on time and mounted my 80 inch tv with ease. I really thank you guys for your service. I would recommend the geek squad to anyone home. Thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was timely, neat, and clean. They were very quick with the installation and made sure I knew how to operate the equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home theater install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that installed my tv and soundbar did an outstanding job. They were very professional and guided me through the entire setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend