Customer Ratings & Reviews

Great service fast install. Good communication. Took away packaging.

These guys are the best ! They make all this tick easy! I have them install everything now , They are patient and really know their stuff. Highly recommend the Geek Squad. 1 st class service All the way

Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

The tech kept us up-dated on arrival time. He had everything he needed and installed the TV. He was very neat, asked if we had any questions and wished us a good day. Very professional and proficient.

The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

Was very inexpensive great for kitchen Tv Good picture quality

they were quick and nice, and i appreciated them making sure it was mounted well and in the right place. giving 4 stars cuz one of the techs spoke so quiet i could barely hear him but other than that, service could be cheaper or included aside from bracket when ur spending over 2k on the tv but overall good service

You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

I already had a suitable mount installed by myself and internal wires upgraded to HDMI 2 (3) and Ethernet plus a USB for no good reason than I did not want to open the wall up again. I had no trouble removing my 55" Samsung but since I live alone I figured I should let the guys install my new 85" LG so I would not have to A) Get help and B) Induce pressure marks on the screen from mishandling. It was over in about 15 minutes... 12 minutes for unboxing and 3 minutes to hang the TV and set it up. (I use my TV as a Monitor and do not have Cable TV) The guys even mentioned they did not have to program WIFI since I had provided Ethernet to the TV. A pleasant if somewhat pricey install.

The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

Great job, Wall mount was installed and TV placed etc. Tech mad sure everything worked as it should. Bodie did a great job, Thanks!!!!

I had Geek Squad come mount a new 65" tv on the wall and a soundbar. The guys that came were professional, and talked to you like a normal person. Tech lovers for sure. I would recommend the service

The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.