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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They measure carefully, made sure to nail into the studs and placed the tv where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy hookup, but the guys were very helpful with using the tv, helped me find where my password for my google network device might be in its settings, etc. It felt like my neighbor came over to help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squss went out of their way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my tv, then suggested a much larger tv that was on sale.They picked it up from the store, mounted it, and showed me how to use it all in a very short time. I was delighted!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome telescoping/swivel wall mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    % stars to the GEEK squad team that came by. Both were extremely polite, respectful and mainly made the job of mounting large tv as if it was like hanging a picture on the wall. They put things back where they belong n cleared the box n items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the extra efforts they’ve done to make this work as house were newly built but with few intrinsic flaws that posed issues with the Geek Squads! They put on their capes and they’d leaped HIGH!!!! You are AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installing & mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV & did a wonderful job!! Very knowledgeable & great personality! Very clean & made sure things were back in place. Hats off to my techs! Rating 10+!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 75 tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent very professional and knowledgeable my 75 inch looks great on the wall very happy with my service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Comes Thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was excellent. The technicians were very helpful and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad cost to mount TV was very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job mounting my TV. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the bedroom!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. All the bells and whistles and great picture and sound. Geek Squad did a great job hanging in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed Wall mount & TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad crew members were terrific - so professional and knowledgeable. They hung my new TV and di ana amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with Serrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with set up. The only thing better would have been to drop the cords down the inside wall. Great job!

    I would recommend this to a friend