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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a precise and professional job completed. Blake and his helper was very knowledgeable and efficient with my installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Did a wonderful job and cleaned up well. Would use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very good and helpful, I’d highly recommend this service at my location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the UV on the wall. They were very helpful and really professional could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried that this could take longer than expected, because if I take the time to wall mount a tv you know its gonna take so long, but this was less than 45min. I'll never go back to wall mounting on my own again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they came out and got it done.. and done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Efficiency was excellent and patience of JOB

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mounting 83” Sony on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good team. Knowledgeable They called prior to arrive. On schedule. Neat workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad There Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new television and needed help with mounting to an existing mount. It turns out it was a great idea to have help because my previous Television mount was getting ready to crack the rest of the wall causing the mount to fall from the wall. Geek Squa was awesome and helpful there work comes highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best option from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and proper install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and amazing job installing the mount and TV. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job on the wall mount for my 77” LG Oled. I couldn’t believe how quick they got it done. I left it up to them on the placement of the TV on the wall. It looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancellation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple appointments had to be rescheduled on geek squads behalf and mounting did not take place until a month later. However the technician that came to mount was on time and very efficient. Got everything all set up and cleaned and less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and respectful installation. On time arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worth every dollar. Joe and Yadiel were great! They were professional, yet friendly. They were also very knowledgeable and were able to patiently explain the tv and remote functions. Thanks Geek Squad from Best Buy’s!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have hung my wall mounted TV’s myself. I decided to contract with the Geek Squad this time because I wanted a more professional installation.... and I got it. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted beautifully and efficiently, and the agent communicated well every step of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and workers were quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy very professional serivice that is recommended

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    4k!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up and installation was good, even awesome.

    I would recommend this to a friend