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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv over my fireplace successfully! They were quick and efficient, and everything worked perfectly when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience will use again if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time as scheduled very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Jared Leonard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ( Jared Leonard) mounted TV and connected to other device. Very kind!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed exactly to our preferences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the TV, unpacked, and mounted the mount and TV to the wall, per our exact guidance. Very happy with the install service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85 inch tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that did my installation was awesome..thank you very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on the wall. They were very professional, cleaned up after themselves and gave us the options of where it may be the best lace to put up. friendly, on time and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Friendly and explained everything. They followed Covid rules which made me feel safer. Thank you. We love our TV! Well worth the money to have them come out and install it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    relocation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our new tv in family room,they took our old tv and installed it on dresser and programed the remote,since it was different than the one we used before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv without a problem and without bothering me and asking questions. It’s very straight and it took them less than an hour to ge the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 to have the TV mounted, installed, and I thought hooked to my devices. Apparently a sound bar and sub do not count because there was an extra $50 charge for that. That was not mentioned prior to the installation even though I told them a head of time what all I had to hook up. Also kept telling me how crappy my mounting bracket was and trying to get me to buy theres even though I've used this brand for years. Granted this is a much larger TV, but the bracket is rated for it. My installers were knowledgeable and friendly however. They explained things as they were going and made sure to show me how everything worked. If something goes wrong in the next few years it could come in handy. If you know what you're doing probably just do the work yourself and save the money, unless you want the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did an amazing job. Fast and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Ben Barber showed up promptly. He efficiently and cleanly mounted and set up my purchase. He walked me through the use of the system and gave advice on possible future add-ons. I’m impressed by his work and the Geek Squad experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I knew it, Tech had marks all over and after finishing he knew what he was doing. Corey works fast, works xlean and takes time to explain and make surw the customer fully understands

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beautiful Wall Decoration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and within an hour and half had centered the 65” LG OLED tv on the wall. Had the tv working and had the area cleaned up. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, mounted 75in tv to wall and installed soundbar, tied all cables together and took time to hide / put the Comcast cable under floor trim.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great with mounting my tv on the wall. The technician knew what they were doing and was quick on installing it and setting everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installed our 77” LG tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his team did a great job installing our entire system. They had everything they needed on hand and more!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

    I would recommend this to a friend