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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and personable and knew what they were doing. The quickly attached my new TV to tne new stand and then attched it to my direct tv and Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a excellent job setting up new TV and installing wall mount. Our geek help explain all the functions and how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Installers were very professional did an awesome job. Very clean and neat. Came on time very courteous - very happy with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocked Our TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs that took are of this project were great. They took care of mounting our new TV quickly and with great efficiency. They took great care to be safe in these days of Covid.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to our home was very respectful with our home and wore facemask, and shoe covers. Thank you. I would have them come back out to our home for more tv mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to setup the TV and answered all the questions that I had for them and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! They are personable and friendly. The work very efficiently and clean up after themselves. Highly recommend the geek squad installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad was courteous, capable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and established all connections from my cable provider and old Boze sound system with no issues. They were even able to use the old mounting bracket, which saved me some money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my concerns and set up my TV super fast. They set up TV and adjusted it to the recommend settings. Would use again when I upgrade my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT JOB!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN AND TOOK NO TIME SETTING-UP MY SET ON THE WALL, AND MAKING SURE CABLES WERE ROUTED RIGHT.(NO VISIBLE OBSTRUCTIONS). THEY LISTENED TO MY CONCERNS AND ANSWERED EACH ONE ACCORDINGLY!!!!. THANK YOU GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to install TV on wall were delightful. Arrived on time. Got work done quickly. They were able to explain everything well. (Much nicer than the Geek Squad member I used to install the Samsung before this.)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs my new 77" OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job...removed the old 78 lb Plasma off my Sanus Mount on the wall, redid the hole pattern to line up with the new TV and mounted my new 77" OLED LG. No way did I want to chance damaging the screen, nor did have the means to get the TV home and at my age, why chance damaging it. They made all the hook ups and did some wire management. Showed us how to use the Smart features on the new TV. Removed all the packaging material....although I was tempted to put the big box out with the recycle material just to make my neighbor wish he had a big 77" OLED...he likes to brag! Geek Squad took all COVID precautions....and communicated clearly with us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a wonderful job, installing my wa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quiet pleased with the speed and hassle free manner, by which the geek squad reps where able to put up both the tv mount and tv on to the wall. The representative were both very friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted my new tv. Took time to make sure my internet connection was working with the tv and went over how to access/change features on tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted two TVs and two sound bars and made sure all components worked properly and remotes were synced. Answered all questions and spent the necessary time to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Love the picture quality! Will recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved my saturday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying for a weekend to get the tv straight. Called the geek squad to come out and fix it. So glad i did. They were in and in under two hours after mounting two 75 inch tvs. Courtesy friendly. Already have them doing more

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The Tech knew just what she was she was doing. Set up our entire system

    I would recommend this to a friend