4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy communicated very well prior to the appointment, arrived on-time, and completed the installation quickly and flawlessly. Everything worked perfectly as soon as we tried it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great, Efficient Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad confirmed the approximate arrival time for my appointment, then updated me when they ran into traffic. They had my new TV mounted in no time, and stayed to ensure everything was connected properly. Friendly, professional--I love the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Greek Experiences

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went way beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came in and did a very professional job on mounting the TV. They cleaned up everything afterwards as well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing and professional. They were careful handling the TV and hung it perfectly. They were patient with me during the process

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that did my wall mount was awesome and helped me a lot about learning about the tv and was super nice and friendly and knowledgeable!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! Super professional installment. They even took the time to set the TV up and go over it with my son. Friendly and efficient service! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat was incredibly professional. He was on time, did the work effortlessly, and made sure I ( the customer) was happy before leaving. He also called a few days later to follow up which impressed me as that is not common anymore. Pat is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job! I have very thin walls in my condo and they made a great sturdy mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed my TV and went beyond by trying to get my new headphones to work—purchased from Best Buy same time as tv—but could not get it to work. They recommended another headphone which has worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig was right on the ball in getting the TV set up. Very knowledgeable and professional. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast and friendly and they even wore foot c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and a great tv mount! Sturdy good price no cords showing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Need better communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job installing the TV and the mount. Everything was connected well and they explained what we needed to do. It wasn’t the installers fault but we weren’t happy that no one told us ahead of time that we had to pay extra to have the TV installed over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install were EXCELLENT. Professional, prompt, communicated great. The TV was installed perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his partner did such a great job, so quick and easy. Anyone that needs a TV mounted, call them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installed our 77” LG tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his team did a great job installing our entire system. They had everything they needed on hand and more!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'Geeks' who came and mounted our TV were friendly and professional. They worked quickly and were careful to leave the area spotless. They carefully explained to us non tech savvy oldsters how to control the tv. We will use them again for all of our AV needs.

    I would recommend this to a friend