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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent mounted my TV and connected it to all of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my devices. He was efficient, professional, it did the job quickly. Thank you for such great service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin and Bryn we're super helpful quick and professional. I will always use Best buy for any mounting service I need. I have had several services done by Benjamin and I am always very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV mounting on my 70 inch TV. They were very friendly and knew what they were doing. The TV was mounted within an hour. I would recommend the Geek Squad to anyone needing A TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Careful, respectful, knowledgeable. They made sure we knew how to use the TV before they even thought of leaving. Two of your finest, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew better than the book did on how to BEST make the mounts work for TV and sound bar. They walked me through everything and did not leave until all aspects of the set up had been demonstrated. It ended up better than any of us thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Geek Squad Josh & James did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job wall mounting our 86 inch tv. They took the time to make sure the remotes were set up, NetFlix was set up and the volume was where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV accurately and in a ti.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was very friendly, polite and very knowledgeable about his work to be done at my designated location of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have a subscription to Geek Squad the installation was less. The tram they sent were courteous and professional. Everything went smoothly and they were done in a flash. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv on wall. It took time for me to get an appointment for them to come out but that mean bc everyone use geek squad which is a great thing. It didn’t take them long at all

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted Samsung Frame TV and performed complete setup. They have worked very professionally. I am happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was my installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my T.V. He was very neat a d explainec every thing he was doing. Took his time with me to make sure l understood what he was doing. He gave me his cell number, so if l had any questions or prblems with my T.V. he said he would help me. Best Buy went out of there way to make sure l was happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad good-3rd party bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ankenynewcomers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rate crew. Professional, knowledgeable and helpful in use of our new Samsung TV. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was able to insure the wall mount was put up without issue, which removed a lot of pressure for me doing it myself... Peace of mind. I didn't damage my new tv and it was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, friendly, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 75 inch TV rather quickly. I know the price is a little higher but it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were both professional and friendly! Did a great job setting everything up. Very patient with me in explaining operation. Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service went above and beyond what was expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and took the time to ask me how I envisioned the installation. After discussing some things that I had not thought about, they completed the job very quickly and professionally. Great Job and great service.

    I would recommend this to a friend