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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Qualified and Professional Perormance ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Difficult mounting high above a fireplace. Handled well by two qualified Geek Squaders. No issues, no damage, professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that came here!!!! They were friendly, fast , and knowledgeable ... they made great recommendations and all the equipment is set up nice ... they did a wonderful job.. I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Crew for Wall Mounted TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin is the best install person that we have ever had as Best Buy Total Tech members for years. He helped us to pick the correct mounting hardware, which is well made, and then he measured the wall for studs, did a perfect mounting, with assistance by Matthew. These two lads are a sterling example of skill sets needed to represent Geek Squad, and we appreciated the easy visit to "Git 'er Done !"

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed our 85” TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven, Kristyn and Kenny all worked well together to mount our 85” TV on the room wall and set it up with all the connections. They also put in a 4K HDMI cable and a cord cover kit.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job installing my tv. They were very knowledgeable and went over any questions we had. Kevin has also been available to answer any questions even after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was quick and excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit nervous that the Geek Squad team wouldn't be able to mount my television higher than where they originally mounted the previous, smaller television, but they got it done with no problems!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and his partner did a great job installing and explaining the new TV very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and carefully mounted my tv. They were friendly and polite and knew exactly what they were doing. Definitely worth the price for professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV mount professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional and knowledgeable and made sure I was informed about what they were doing every step of the way. Very good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and super easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, very professional and super helpful. TV went up on the wall right where I wanted it in no time. Super glad I didn't try to install it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was GREAT at installation and answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, professional crew. I could not have asked for a better result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service for my sister In law and they did an amazing job! I believe it was a third party though…but they knew what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A++ installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. They cleaned up the mess and took all of the cardboard. But most of all they were so nice and they didn't leave until I knew how to work my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick work of my TV/Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys showed up on time with everything that they would need to hang my new 65" Hisense TV. The combination of the boxed TV and the Sanus full motion wall mount would have been pretty overwhelming for one person, but I was impressed just watching them work. Once the TV was up on the wall, one of the "Geeks" set about syncing my streaming services with the new TV and making sure that everything was satisfactory with me. Great, great, service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

    I would recommend this to a friend