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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is fantastic. I can pull my 83 inch TV out to access items in the wall unit behind with room to spare. I recommend this item unconditionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, speed and to my specifications/needs in hanging a LG OLED CX77, and routing cables through wall plates as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job installing our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed us how to use the remotes, 1 with the TV & Optimum remote. Gave good, understandable instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was awesome. Mauricio and Andrew were very knowledgeable and professional. Setup and mounted my 70in TV and it looks great. This team is awesome and saved me a lot of time and frustration

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket and sound bar installation went great. The Geek Squad person was very professional and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and to the customer. Can’t say enough good about them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart TV MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted above the fireplace. The TV head replaced was connected in the guestroom. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted both TV's in record time. They were friendly and very efficient. They made sure I was satisfied with each wall mount location before they started. I am very please my Geek Squad Service and thanks to Best Buy for offering the Geek Squad service to the customers who need it. I buy all my electronics from Best Buy because they do offer the Geek Squad service and their Total Tech Plans.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and very respectful of my property and surrounding items. He told me his process with explanation and gave recommendations. If I could request only him for future installs I definitely would.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents notified me half hour before they arrived. They very courteous and did an excellent job mounting the TV and installing the in wall mounting kit. NO WIRES! and NO MESS. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with plenty of features. Extremely happy with the performance. Would have liked to have geek squad mount on wall, but option not available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    I would definitely use the Geek Squad again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were very professional and on time however there were considerable issues connecting to my various components. Two separate trips were required to complete the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers updated me on their ETA, and arrived within the scheduled window. Installation was clean and took less than an hour to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his partner did such a great job, so quick and easy. Anyone that needs a TV mounted, call them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to mount my tv was the best. he was on time for the job and did a wonderful job with the tasks at hand. I would surely be seeking his services again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was outstandng. Mounting the tv was done after having to make some changes from the way the old mount was done. They were very informative and kept the social distancing while working.

    I would recommend this to a friend