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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv hooked it up and programmed it And did a excellent job. Very courteous, very professional, And a very clean job. I would recommend their work to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 in Sony TV beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is great but we already new the sony brand as a reliable and great product. The installation was perfect. The young man from the Greek squan was perfect . He knew exactly was he was doing and was quick to install . I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He could not have been nicer and pleasant. He was quick, thorough and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good that we didn’t leave for lunch…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a call canceling the installation on the date of install. A few hours later the installers showed up anyway with our 65” tv laying on its side in a Honda Accord. Installation went okay, but the lead installer asked if we would dispose of the box. We declined, since that should be included with the installation service. Tipped anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a terrific job hanging tv and setting up programs ; and gave me a lot of useful information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt and very pleasant. Installed and set up the new TV in no time. Made sure the remote was working and set up the cable and all the streaming services so that everything worked exactly as with the old set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation. I am a bio-medical equipment tech by trade and can appreciate a high quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wall mount and the tv. They completed the work quickly and set up the tv and showed us how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & MOUNT INSTALL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my move to the new home, the team was on time and efficient with the TV mount install in the new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QNED TV from LG was brought and wall-mounted by two technicians, who also set up the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the versatility of this wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this wall mount! The geek squad installer didn’t awesome job and he was a very friendly and informative technician. Showed me a lot of what I can do with this TV. I definitely would recommend the TV and wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket and sound bar installation went great. The Geek Squad person was very professional and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall bracket and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. He was both professional and personable. Big thanks

    I would recommend this to a friend