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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of getting the TV installed and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the versatility of this wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this wall mount! The geek squad installer didn’t awesome job and he was a very friendly and informative technician. Showed me a lot of what I can do with this TV. I definitely would recommend the TV and wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was well done it didn’t took long and they was concerned about the virus they wear facmask and protected shirts they was well respected and did a great job l would recommend anyone to them great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made a very precise installation lol easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cables already routed through the wall. The 75” TV when mounted above our fireplace had an inch of space above, below and on each side. They got it properly centered in quick time. I took it from there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians showed up ahead of schedule for the installation. they were helpful in providing information about the mount I selected, both pro and cons of its use. Installation was fairly quick without any problems. TV was not perfectly level, but i can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not be more pleased w/ techs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60" television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon and Eric did an awesome job in mounting my new TV. They were finished very quickly but still took the time to get it set up and explain the basics of the tv to me. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and got right to work. Had everything set up swiftly and correctly. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work performed was great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad arrived (on time) he was not aware that the TV needed to mounted on my wall. His instructions only said TV set up in home on TV stand. He made a phone call to correct the issue and ultimately mounted the TV on my wall with no issues. Very pleasant and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Masterful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, orderly, professional, nice, answered all questions I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In depth questions before they made the delivery so they can plan accordingly. I received a call with plenty of heads up and they made sure everything was setup how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from skilled techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in dale good picture easy to use I recommend

    I would recommend this to a friend