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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to set up my new 55 inch tv with a wall mount. They did a professional job in a short period of time. I was satisfied with their service and would recommend them. They followed up with a good cleanup of the open box and the opened accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation. Excellent work in setting up my tv. Good job Geek squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the Geek Squad was quick and efficient. The team members were knowledgeable and personable. Very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, and knowledgeable. They knew exactly what needed to be done and they cleaned up after themselves. Oh, yeah, the wall mount is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting and set up in very short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job fast and easy they arrived measured and mounting and set up in very short time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    George happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they’d did do delivery install and hook up Jeremy and Richard were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was polite and on-time. They performed a great job and answered all questions that I had regards their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were on time, very friendly, worked together efficiently, programmed everything we ask them to, explained the ins and outs to us, and answered all our question. Very very please!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at install. Was patient, attentive and well knowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time to mount TV and had some good suggestions about placement. They got everything connected and cleaned up after themselves. It’s a great service but I think it is too expensive for 30 minutes of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad amazing installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, were efficient and helped make the complete installation and set up so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed 2- 65 inch t.v.'s and one 75 inch t.v in less than one hour...one install was on a brick wall. they left the room cleaner then when they came in. they programmed all the remotes and set up all the t.v formats

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV with no issues and verified that the TV was at the level we needed. Helped with making sure the power cord coming from the Wall would work with the TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest value with any Best Buy home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came by at the expected time, presented me with any options regarding where they could mount my tv. They also programmed the tv, removed all packaging and left me with a very professional looking job. Thx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job installing our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed us how to use the remotes, 1 with the TV & Optimum remote. Gave good, understandable instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and knowledgeable installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

    I would recommend this to a friend