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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, mounted, and connected the TV quickly and efficiently. They also helped with the connection to our WiFi and streaming services. They were very polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new, larger TV and at installation time we discovered we could not use the old mounting. The Geek squad installers had brought along a new one, just in case, and it was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time with the appointment and called ahead confirming same. They took time to get the install working properly through my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality.Well designed.Loved the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek squad made this the single most enjoys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how many times can I tell you that the installa5tion was perfect, the tv is working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this to hang a 65” LG OLED in my bedroom. Mount really makes the TV look a lot sharper versus the factory stand. Mount allows me to gain easy access to my inputs/outputs. Have 2 of these in my house and plan to get another soon for my guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician's mounting and installed everything with professionalism and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very knowledgeable personal to do installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived when scheduled and reviewed what had to be done and started right in and had the the unit installed and provided instructions on operation. They cleaned up all packaging and informed us to contact them is we had problems. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick work of my TV/Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys showed up on time with everything that they would need to hang my new 65" Hisense TV. The combination of the boxed TV and the Sanus full motion wall mount would have been pretty overwhelming for one person, but I was impressed just watching them work. Once the TV was up on the wall, one of the "Geeks" set about syncing my streaming services with the new TV and making sure that everything was satisfactory with me. Great, great, service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation makes everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending the money for Geek Squad installation is one of the best presents I can give to my husband. Everything is done properly, the mess is cleaned up, and it works as it is supposed to. In addition, there’s no need to read manuals and no nagging from me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these guys. They worked tirelessly for an hour to ensure everything was perfect. They took care of my property and took time to explain everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to a larger TV and getting a new console, the Geek Squad came out and (re)hooked up my components. We're very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Geek squad was on time and provided a quick installation of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called to let me know they were on the way. They came in explained what they were going to do and went to work. They mounted a 75 inch TV, had all the connections done, TV programmed and operating from one remote. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic client experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is phenomenal. I have high expectations for client service personnel and the were spot on. They were respectful of being in my home. They were courteous and extremely knowledgeable. Can’t say enough good things about them.

    I would recommend this to a friend