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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very Helpful Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with setup and making sire everything worked properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marooned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sturdy bracket set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was experienced and had the tv bracket assembled and the TV set up in what seemed like no time . Thank you for giving me less aggravation and furniture clutter in nyc apartment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install. Total tech definitely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. On time. Took down old TV. Removed old bracket. Installed new bracket and television. Neat, clean, professional. Carted away old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They actually called when they were 20 minutes away. No one seems to call these days. I had purchased a tv mount from another website. It was the correct mount. They brought a mount that fit perfectly. They put it up quickly and properly. They were courteous. Very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a terrific job hanging tv and setting up programs ; and gave me a lot of useful information

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, my installation was complete in record time, and they cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting total tech and having geek squad install your TV. They make sure everything is centered and connected, and all without a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with Geek Squad set up of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of setting up the new TV so that it functioned even better than my old TV, but I was still able to find all of my Sources - Netflix, Amazon Prime, Blue-Ray. I would always use the Geeks for the technical stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek squad did a great job mounting our 75 inch TV. They were very professional and knowledgeable, especially Travis. They asked us exactly where we wanted it and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks and Home Theater Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service gentlemen who came to mount my TVs, sound system etc were excellent. They were knowledgable, efficient and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men were very nice. They made sure the TV was set up for me. They put the TV on the bracket and made sure it was secure. They cleaned up after themselves. Called me back promptly when I had a question

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Geek squad They call me ahead of time before arriving They got the job done They were really nice and they were wearing mask Will definitely use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Far superseded our expectations. Friendly and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Came to our house on time. No problems with the installation. The team went over how to use the television. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The boys were efficient, polite, and very helpful with teaching me to shut up. Appreciate everything very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    total teck install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these guy install and mount the new 86 TV best options is the total teck, for the free install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. They were very professional, courteous and obliging. They deserve a raise. They made the process very pleasant and unstressful.

    I would recommend this to a friend