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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek squad was very fast installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and any other components needed, with precision and high skills.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expectations Exceeded!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed a recently purchased a 58 inch TV and installed a 65 inch TV. He was extremely professional knowledgeable and explained everything that I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with Serrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with set up. The only thing better would have been to drop the cords down the inside wall. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of The geek squad came in a timely fashion and professionally installed my television. I definitely could not have done this without them, it ensured that my family enjoyed watching the TV a few days after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & MOUNT INSTALL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my move to the new home, the team was on time and efficient with the TV mount install in the new home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mouthing & hooking up the TV & our Roku! Very friendly & professional. Did a great job with clean up too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer not a geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung 70” T.v. I also had it installed by a man named Carl. He did a great job installing everything for me he went out of his way and was very respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro big screen mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless mounting of the big screen over the fireplace. These guys were on time, polite and total pros. Would have ruined my whole day trying and these guys were done in minutes. Plus they liked my dog! Thanks geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected it to the cable box and an old dvd/vcr player I have. They set up the tv and made sure everything worked. They showed me how the remote worked and set up my tv with my wifi too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Mounted the TV in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. I was lost part of the time in the details, but I worked out the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to install the TV mount was SO NICE and knowledgeable and efficient. And I love the peace of mind knowing professionals installed it and it won’t fall down since our TV is pretty large and heavy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Reuben Herrera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team did a great job installing my new TV and explaining things as they were going through the process. Also kept me informed of their arrival time and were very professional throughout the install.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the agents arrived they mounted my tv quickly and connected all my devices. They made sure everything was set up and working. They were extremely nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV changeout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William J, Geek Squad Tech knows his electronics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our 82" Samsung QLED 4K UHD, HDR and Sound Bar System in our great room. He also came back a month later to calibrate the TV and it made a world of difference in picture quality and sound compared to factory default settings.

    I would recommend this to a friend