Customer Ratings & Reviews

Tech that installed the TV was very professional and extremely skilled.

Easy install the squad person very efficient and explained everything

Great service! The crew was very professional, they arrived on time, hanged two large TVs in no time, and cleaned up all workspaces after.

2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

Great and quick set up. Guys where polite professional and helpful with any questions we had.

Our geek squad install tech arrived on time and was very professional. When mounting our TV he took into consideration how it would be sitting in different spots and with possible glare from the sunlight. I would highly recommend!

The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

The squad was very professional and courteous. They took their time to make sure everything was done correctly and that I understood how to use it before leaving.

Th e two men who mounted the tv for me were excellent; arrived right on time at the earliest portion of the time frame. They were personable and very efficient; did a great clean up after drilling the walls for the wires, etc. Very pleased.

done right great job, took two to make it done, very large tv

The Geek Squad agents installed my TV's quickly, and paired my comcast remotes to all my TV's, and some were not even purchased at Bestbuy. Plus hauled away my old TV's.

Thanks! This is the third TV that's been mounted on my original TV mount. Which I bought from Best But several years ago. Really glad I had the pro's do it!

Excellent Service. Quality is assured using Best Buy Geek Squad.

how many times can I tell you that the installa5tion was perfect, the tv is working

The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

The installers for both the TV and the Soundbar were contracted installers. They did a great job with both installations. Showed up on time, were knowledgeable about the product and completed the installations in a timely manner. They were very interested in making sure we were satisfied with the installations.