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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked, mounted, installed with all my devices, and configured everything. When they left everything was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people and excellent customer service. easy install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs sent to my house were very knowledgeable and spent time to explain everything to us. They were also neat in cleaning up after themselves. They had the install completed very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install were EXCELLENT. Professional, prompt, communicated great. The TV was installed perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was efficient and on time. I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth process working with Geek Squad to remove and Mount my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were were great! They followed Covid-19 safety guidelines (i.e. wore masks and wore plastic coverings on their shoes) and they were helpful answering all our questions. I would highly recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Adjustable TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was timely, neat, and clean. They were very quick with the installation and made sure I knew how to operate the equipment before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and Nate did an awesome job connecting our TVs They set up an Amazon Fire Tv and did some troubleshooting on a Samsung TV that wasn’t recording to the TiVO. Very respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks mount 75" Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were on time, proficient, and courteous. Cleaed up after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my TV over tile above my fireplace. They were very careful and did a good job cleaning up too. I can’t recommend them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional and did everything possible to satisfy my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace, installed new mounting system. Connected to cable system. Professional and knowledgeable- would request him specifically again if and when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came in and did a very professional job on mounting the TV. They cleaned up everything afterwards as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service workers were Great, But the fee Best Buy is charging is rediculus. It was part of the program not so far back. Bob Lee

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, Personable and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, who were a subcontractor to BestBuy, were on time, efficient and very personable. They were very helpful in connecting the TV and setting up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    to me a must have for a 85 inch TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD did a excellent job and with an additional kit mounted my sound bar to the TV that's wall mounted .made for a clean setup very pleased with the adjustments that you can make with TV mounted up and down tilt side to side adjustments everything you would want in a mounting bracket. they were very personable and professional in their work things that we thought we might use and were not used were returned by GEEK SQUAD and I received credit for them . instruction was given on how everthing worked TV ,sound bar and any questions were answered to our satisfaction . could have not went any better .

    I would recommend this to a friend