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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really great!!! After they mounted the TV they got it set up so fast. It would have taken me all day to go through all the prompts. They were very polite and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast service done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and considerate too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation of soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional job installing tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys arrived on time, extremely pleasant, and quick and easy install. Highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation exceeded expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and treated my home as they would their own. The crew was very friendly and professional. All care was taken installing my large 85” tv. They recommended a better TV mount than I had and I agreed. The install was high quality and efficient. TV was set up after install. I was also amazed how Best Buy was on top of everything. Glad I chose the installation package.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv the picture is great but you do need to subscribe ti get a picture you would use Tv itself is really nice we have directv stream and the picture is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation and set up of my tv. I would definitely recommend the Geek Squad. In particular. Wyatt was very knowledgeable, helpful and patient!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected it to all devices showed me how it operates and asked me if I had any questions it was a flawless installation and I would recommend this service to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech support is worthy it people. You get TV installations and other benefits. You must have this service. You save a ton of money as well. The professional work that Geek Squad does makes it worth the additional purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expert Install at a High Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert performance. Kind, courteous and technically savvy. Very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two installers surveyed the space and facilities carefully then went about their work rapidly and effectively. they encountered a few unforeseen problems, but worked around them skillfully and left the finished installation quite neat.

    I would recommend this to a friend