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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed it quickly and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up less than an hour and showed me how to work my tv properly. I highly recommend this to all my friend and family. -ps not a bot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived right on time and installed my tv mount without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were quick, courteous and very competent. It was definitely worth the cost to have my new television professionally hung on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law was very pleased with the mounting and installation of his new flat screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Rock Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! The Geek squad guys, as always are rock stars. TV was mounted perfectly!! Made sure i was totally comfortable and happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my TV, mounted it, connected my devices, showed me how to use my remote, helped me get the color, brightness and sound I desired and even helped me with an old iPod I was having trouble with. (Not in their job description) : ) They were on time, very friendly, respectful and took care of everything I needed. It was worth the money to not have to worry about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes all connections were done right ,and I am very happy with my new smart tv.The color is perfect,brightness. But the very best part is I no longer have a hue monthly BILL,I can’t said it enough,very happy with my smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    98" T. V. Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with instructions, well experienced and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Terrace TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were were very knowledgeable and professional in their work. Highly-qualified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks! Thanks Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad home theater techs assigned were phenomenal! I can’t thank them enough for all their help! It was a setup and they were were extremely professional. They were precise with measurements, cord running and drilling. Sincerely appreciate them cleaning up all the dust after the cutting into the wood panel was required

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and installed the tv mount exactly how it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and detail oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and efficiently and connected all my devices and made sure I was happy and everything was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job, installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, were on time and professional and flexible with my needs during the install!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Installed my TV on to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside it being overpriced the ppl was amazing no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by your two guys. They came in prepared and wasted no time getting the tv and speaker mounted. If only all service was this good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! Geek Squad hung my tv and hid the wires behind the wall. No mess was left behind and I was ready to enjoy my tv.

    I would recommend this to a friend