Customer Ratings & Reviews

I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

I love the Geeks. They hung all my TV's and they look great. They are very neat and they do not leave a drop of litter in your home. They clean up good after themselves.

The employees did a great job of mounting my device, disposing of the trash, and moving my other device to another room in my home.

Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

On the day of delivery two men came in and quickly mounted and setup my new TV. I was told to use my Roku because the TV itself would be cumbersome and I am happy for this advise. I would not have been able to mount a TV this large on my own.

The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

I previously reviewed the process for scheduling delivery and installation of 2 LG TVs purchased in early December 2020 one of which was a Christmas gift. Unfortunately, the gift was delivered two weeks later than originally desired and I just picked up the smaller (50") TV and mounted it myself. The scheduling and delivery aspect was a miserable and poorly managed process. In contrast the installation was well done in a timely, courteous and efficient manner. The Geek Squad Technicians were courteous, programmed and connected the unit to the other components ( 4K LG Disc Player and sound bar) and moved the old TV. The units themselves seem to be high quality and a good value. Just don't trust Best Buy's initial online scheduling and start the process much earlier than you think you should need to given their limited number of delivery/install slots and archaic scheduling system.

They did a great job. I have used them in the past and would use them again.

Why worry when Best Buy has trained professionals that will do the installation quickly professionally and it will be right.

I love the Geek Squad service. They delivered my TV, mounted it to the wall and helped set it up. The Geek Squad even set up the surround sound system. They were very helpful. They even took my broken TVs with them. I definitely recommend the Geek Squad to help with any electonics you purchase.

Crew was professional and respectful. Removed old TV and mounted new TV without difficulty. Cleaned up afterwards and hauled off old TV.

The agents were friendly and professional. They took their time and made sure the tv was straight and up to my particular standards.:) It was definitely worth the money!

The Geek Squad technicians were very professional when installing TV. Arrived on time, explained the features of TV, were patient explaining things to me and answering any questions I had.

The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

This is the second time that I used the Geek Squad to install a tv for me. He installed the tv on the wall, set up the remotes, and connected the satellite. The service is great. A very quick process.

They did a great job fast and easy they arrived measured and mounting and set up in very short time

The Geek Squad was very professional. They made sure the TV was mounted correctly and that I understood how to set up my TV.

Agents were very informative and did a great job setting up the TV. Very good experience.

Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up