Customer Ratings & Reviews

The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

had a tv and bluray w/ speaker system from best buy that I setup myself several years ago, for the past several years, could never get the audio lined up with dvd or bluray movies. When I upgraded another tv setup w/ best buy, I got offered the Geek Squad installation services, best money (and modest charge at that) I spent out of the whole purchase was having them come restore the connections on the older system, they found where a wire had broke on one of the speaker connections, and - tidy'd up the entire cable connections into a very respectable and more functional audio / video experience. So happy with the results, very pleased with Best Buy and Geek Squad. They sent two guys out and they were very polite, professional and expedient. Thumbs Up all the way!!!

The Geek Squad did a great job mounting my TV. They taped the area the TV would hang, to make sure we were happy. Then verified everything was working with the devices attached to it. It looks great and I am grateful for their service.

The agents were able to use my existing TV mount and installed the new TV and set up all the connections.

Guys that came out were great. Speedy, professional, and installed perfectly. They answered my dumb questions with respect and didn't leave a mess. Definitely worth not doing it myself.

The crew did a great job mounting the TV and making all of the connections. They were friendly and very professional.

The Squad was professional , courteous, efficient. I have mounted televisions before . it was a pain. I will not even think about doing it if I can get the Greek squad to do it, period.

Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

The Geek squad came into my home. Done what they had to do so professional. And they were very friendly. They wore face masks the whole time they were there. I would definitely want the same crew they sent me

Technician's mounting and installed everything with professionalism and no issues.

Techs did an awesome job mounting our new TV and speakers. They also took the time to to give us some pointers.

I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

I absolutely appreciate the two Geek Squad members that came out. They were very considered of your home. They were professional and very knowledgeable.

Best Buy's local installer; Aaron, has done an excellent job in our home with all installs of our televisions, speakers, etc. His attention to detail and work ethic is a plus for Best Buy!

Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.