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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 38,688 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Quick and professional. It's obvious these people have done this a few times before. Thank you for a great delivery and installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket and sound bar installation went great. The Geek Squad person was very professional and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted professionally and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was fantastic! Made light conversation and provided thoughts/recommendations on actual height of the TV. Would highly recommend the tech! However, it tool almost ~3 weeks to get it scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gave GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were quick and efficient, mounted the TV no problem and were nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD DID EXELLENT JOB INSTALLING OUR NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRANDON MASER AND CO-WORKER, JON, CAME EARLY [WHICH WAS A GREAT], TOOK DOWN THE OLD WALL MOUNTED DEFECTIVE TV AND INSTALLED OUR NEW TV. THEY DID A GREAT JOB AND DID IT IN A VERY TIMELY FASHION. I WAS EXTREMELY PLEASED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup and Delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of delivering & mounting our new Samsung TV… They went the extra mile when showing us how to operate our new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent professional handling of all aspects of install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and D'andre were the specialists assigned to do the install of my new tv and surround sound system. The work they did was really top notch and I was impressed with both their friendliness and problem solving for setting things up exactly how I wanted it. They both went above and beyond to ensure that my family will be enjoying our new set-up moving forward. I would happily recommend your services in the future and can't stress enough how much I appreciate the quality of work that these men did. I will be using best buy and geek squad for all of my electronics needs in the future thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Greek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my TV and connected all my components up showed how they operated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation. I am a bio-medical equipment tech by trade and can appreciate a high quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Landon did a great job installing our TV and sound system. They were knowledgable, professional and a pleasure to have in our home. You are fortunate to have them on your squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. My wife and I were very pleased with the quality of work plus advice we received when we had to choose a different size TV because of not enough space to fit the original size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best, professional, fast, and very nice. They went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ver fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew installed the TV carefully and perfectly. He is very knowledgeable and friendly.

    I would recommend this to a friend