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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV and wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and professional. They installed the wall mount and TV, helped us get the TV programed and running again. If I ever need something else installed I would request this team. They were awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK! Nice guys and we are pleased. Yes, I would recommend. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did There Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfect. Full motion bracket with a big tv as well. They did excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the professionalism of the two geek squad personnel. Knowledgeable, Friendly, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! I made a template of where to put the TV and the process went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad we hired the Geek Squad to properly install the wall mount and our new TV. No sense leaving this to chance. They showed up on time, did the work and were very professional. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish! Geek squad comes highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and connected. Very professional and efficient job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very knowledgeable and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 65 - OLED above our fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony 65 in OLED was mounted above our fireplace. The Geek Squad technicians were knowledgeable and professional. They did and excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very amiable and professional. Got the job finished very quickly. Overall very happy with this crew. Stayed and made sure the TV was working the way I wanted it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always will get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always impressed! They are so professional, come on time, and I don’t know if I’m allowed to say this but they do more than I asked. As in helping me set things up

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that mounted the tv were on time, took time to not bring any dirt into the house, put on their shoe covers immediately, were efficient in their time management and professionally went through the setup after the mounting was done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and completed the job in a short time. They were effective in answering all questions and very courteous. Kudos to best buy Geek Squad. I would recommend this annual subscription to all my friends and associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Comes Thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

    I would recommend this to a friend