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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out how good the installation was is when we moved from the house where the TV was installed. Could not get the bracket down it was so secured to the wall. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mount sold by store would not allow the tv to set upright. Never told about a better mount. After poor review the Geek squad remounted the tv using this mount. It is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift, Efficient, & Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to the library's Wi-Fi. They were swift, efficient, and polite. If you can afford it, I definitely recommend Geek Squad to mount and connect your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some miscommunication on my part the installers arrived at the end of the day instead of scheduled morning time. Bu t hey completed the job rather than reschedule. Appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very polite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and explained the wall mount and how to use it. This was the second time I had had Geek Squad out here to mount a tv. the first tv did not work so they had to take it back. This one works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable, showed on time, did their jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. They showed up on time and installed two wall mounts without any issues. one of the installs was into a brick wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgable they took care of all of the set up perfectly. Showed me how to use the new TV and gave me tips on what apps to get and just a pleasure ... Even took away the empty box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, helpful, and communicative throughout the instal. Super helpful and positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick went above and beyond in installing tv. Second time he has installed systems for me. Highly recommend him

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love that GEEK SQUAD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Props to the Geek Squad! They did a flawless (I am very picky) installation of my wall mounted TV, Sound Bar, and Cable TV. They did not leave until everything was working correctly and all my questions were answered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Quick clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to pay someone to install my TV, and expected some sub contracted service to do the work. However, I was pleasantly surprised to see 2 best buy employees show up. They immediately put on shoe coverings and got to work! They were very polite and knowledgeable and provided their input on where to mount the TV, but ultimately left the decision to me. Before I knew it, they were finished. Based on this experience, I'd definitely consider using this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and completely professional, knowledgeable and courteous. They explained everything as they went along and spent time showing me how to operate the system until I got it. Geek Squad always rules!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Tv install excellent work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent did a professional job installing our wall mount and TV. He explained all aspects of operation and confirmed that we were fully versed on our new TV before his departure. THANKS BEST BUY GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and got right to work. Had everything set up swiftly and correctly. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were fast and efficient. They took the time after installation to show us how to operate all devices and were patient in answering our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Sqaud is professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people you sent to install my TV were very professional and competent. I would happily have them come back to perform more work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This was an excellent installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians had to replace an older TV. The brackets for the new TV had to be updated. I’m very impressed with the quality of the work- they even packed up the old TV in the box for me and got rid of the refuse

    I would recommend this to a friend