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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and were very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my malfunctioning t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was on time!! He was very savvy with fixing my t.v issues, I am so not tech savvy. He simplified things for me. He was patient and very professional and efficient. Cudos to The Geek Squad!! This Javier a raise. He was just as delightful as Ruben and Matthew.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that the Best Buy installers gave was excellent! They were well mannered, did excellent work, cleaned up any dust and trash before leaving and were so helpful. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job mounting my 65' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV did an excellent job. They were in and out in less than an hour and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv and connected all the devices that was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the mounting bracket, pulled wires from the media station, hooked up connectiokns and mounted our new 55 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doc's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got the 55 inch samsung -The Terrace_ partial sun TV fro lanai. excellent picture for outside viewing. Geek squad was great during the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was fantastic. We would be happy to have either of those two guys do anything in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent were very friendly and knowledgeable, they had no problem installing my tv made sure everything was working properly show me how everything work will use again thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a excellent job setting up new TV and installing wall mount. Our geek help explain all the functions and how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very knowledgeable and pleasant to work with !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time appointment. Very personal delivery and setup. They even moved heavy furniture back in place.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure on tine neat professional showed us how to use it would use them again .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed expertly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Co.??? I hate that I don't have a card with their names. Both guys worked quickly and did everything expertly. They were very helpful. Thank You guys! I want to know how to get back to the aquarium screen saver!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys installing the mount and tv. I would highly recommend best buy to a lot of people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Best Buy installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    I would definitely use the Geek Squad again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were very professional and on time however there were considerable issues connecting to my various components. Two separate trips were required to complete the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that mounted my TV were very efficient in getting the job done. They was also pleasant, which always a plus. He ensured I understood the basic operation of my TV before he departed.

    I would recommend this to a friend