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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Feel protected knowing trained professionals mounted the equipment for me. They were friendly, clean and truly cared about the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The geek squad demonstrated everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad neatly mounted my tv. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation. TV Mounting brackets were already in place so total install took about 20 mins. Geek Squad always delivers good service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best, professional, fast, and very nice. They went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed over the fireplace-wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    65” LG C2 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ver fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew installed the TV carefully and perfectly. He is very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 86" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Service well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted the TV as I wanted. He listened to me and answered all the questions I had, as well as demonstrating how to use it and showing me things I did not know about nor expect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv over my fireplace successfully! They were quick and efficient, and everything worked perfectly when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main agent did an excellent job in the installation of all my purchases. He made sure that each unit was operating properly Agent was very knowledgeable and courteous. I was able to observe his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed a mounting bracket, a new TV, a new receiver and made sure all the existing speaking were working. Gret job. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed exactly to our preferences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the TV, unpacked, and mounted the mount and TV to the wall, per our exact guidance. Very happy with the install service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was not Geek Squad but the installer were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were not Geek Squad because we needed a quick install at our office for a conference room/zoom meeting room. The installers came promptly, worked quickly, were pleasant, and did an excellent job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly. The only thing that I would recommend that is if you are also having them program a remote, please let them know that they might need one of their computers to complete the programing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did There Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfect. Full motion bracket with a big tv as well. They did excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional and did everything possible to satisfy my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD KNOW HOW TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised two technicans came to remove the set from the box, hang it on an existing mount, and connect all the wiring. No problems. They knew what they were doing.

    I would recommend this to a friend