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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great mounting and hooking everything up, vert fast and cleaned up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation. Excellent work in setting up my tv. Good job Geek squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was outstanding. They connected my devices and made sure I knew how to work everything. They were very polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Actually did it over to satisfy themselves. The mount weighed #100 and the TV weighed #100. They wanted to be extra sure of the quality of their work. The beauty of it is if it hits the floor it’s on them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job replacing my old tv with the new one, very professional, and very personable. I will definitely be using Geek Squad in the future because of them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent premium service installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service included online order of Samsung 40 inch, home delivery, and premium tv mounting. Tech was highly efficient, personable as he answered ALL questions regarding remote and so forth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The ONLY way to hang a large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros do it. They arrived on time, mounted my TV and sound bar precisely where Inwanted it, were very careful and professional. They provided a thorough explanation of how to operate the devices and left NO mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great--space-saving in a small living room. My Geek Squad tech who installed was professional, within my appointment time frame, and quick. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed TV and hung on wall whete we wanted. A professional installation. Glad we had this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, had all of the supporting parts he needed, quickly mounted the TV and adjusted it, and even cleaned the screen. Perfect performance!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A nice help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fantastic to have Best Buy deliver and install the TV for me, especially when it would be difficult to load, carry, and install alone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Upsized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked quickly while telling me what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars for the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo Geek Squad! You guys are the best and THANK YOU! I'm loving my 65 inch mounted on my living room wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. They mounted the tv and helped get everything connected and the remotes working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came as scheduled and installed my mount tv super quick I was surprised they even got my tv ready with my internet and all the channels programmed I love their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend