4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV mounted and installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very efficient and professional. He had the TV mounted and tuned very quickly. He hauled my old 36" Sony away that in itself was a job. I would recommend Geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Reuben Herrera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv on my articulating mount, moved old tv to new wall mount in master bed room, all great, clean, and professional. New lg tv quit after 8 hours use, Best Buy was very fast and installed new replacement. HAPPY CAMPER!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! I made a template of where to put the TV and the process went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not regret purchasing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Guys showed up during their time window, installed my TV quickly, and disposed of the box the TV came in. It was hassle free for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first interaction with the team mates from the Geek Squad. First impression was consummate professionals. From start to finish, what a pleasant experience the entire process was. Nothing was left for me to do. I was even going to vacuum but, they beet me to it. Old TV removed, new one hung, including sound bar, instructed me how to use, answered questions, programmed everything and made sure everything was hooked up and working. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation on top of gas fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely satisfied with the install and set up for our tv. Very professional and eager to get everything just right. These guys know what they are doing. They made sure we knew how everything worked since this was our first Smart Tv. SONY XBR65X900E

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars for the Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo Geek Squad! You guys are the best and THANK YOU! I'm loving my 65 inch mounted on my living room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed and mounted my TV was fantastic. He took his time to go over each step he made, he set everything back up and made sure we knew what to do. Would certainly use him again. Please thank him for me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and knowledgeable. They completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in with the Tv and all the stuff we ordered. Hooked it all up and explained everything. Had to come back and fix a wire and a setting but not a problem. They were very knowledgeable, timely and mannerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Effecient and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worked fast and efficiently!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents worked well together and explained their safety protocols well. They installed 2 tvs, inwall power sources and sound bars. I will use geek squad again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lindz. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV & Hanging bracket.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    moving tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

    I would recommend this to a friend