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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. They kept us informed of exactly when they would arrive and confirmed what they needed in advance. They did a fantastic job and were super safe and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad amazing installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, were efficient and helped make the complete installation and set up so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member did a fabulous job setting up my tv. He explained everything, asked for my opinion and mounted the tv perfectly. I don't see any cables or the wall mount.Well worth it. I'm glad I had the geek squad do this for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD got my TV hung and its PERFECT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to mount my TV were AMAZING. They were fast and efficient. They got the measurements perfect and got the Sound bar flush with the TV. Neat work with the wire management.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents hooked everything up correctly and everything worked perfectly after turning system on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung guy for the past several years. Best Buy staff convinced me to give Sony a try. I'm glad they did. I'm enjoying the great picture! The Geek Squad completed a professional installation. I am pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad staff were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great! They were able to mount the TV easily, and answered all of our questions, even if they were unrelated! They made sure everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Does it Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert install! Finished the job quickly and cleaned up any mess made!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best experiences with technology based installs. I purchased 2 TVs and they had them setup and easy to use in no time. I will definitely use Geek Squad and Best Buy in the future. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made sure everything went smooth on my installation date. The installer made sure the TV was exactly how I wanted it for the best viewing angles possible.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geed squad makes it easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I have used them many times. They are professional, confident and know exactly what they're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount was easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install and works great. Super flexible and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL Review Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time appointment. Very personal delivery and setup. They even moved heavy furniture back in place.

    I would recommend this to a friend