Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was solid but a few inches off my desired location. Clean up was great! Tie wrap of cords and connections was excellent. Connecting to xfinity was not completed., had to have xfinity come out for $100 to complete setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional. Really took there time to answer any questions. They surpassed my expectations. I will be telling my friends and family the geek squad is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing my TV and wa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheen mounted my TV and wall mount to the wall and hooked up all of my devices. I would hire him again in a heartbeat. He was kind, knowledgeable, friendly and efficient. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Super Strength + Delightful Courtesy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing installing a very heavy high-end TV swivel wall mount, very heavy 75" Samsung QLED TV plus a sound bar, and, in a separate room, a basic tilting wall mount, 55" TV connecting and hiding a Roku and setting up a DVD player - all in about 75 minutes. It was all done by an extremely courteous, patient and helpful duo who cleaned up all traces of "construction" as well as removed all packaging. They took the time to ensure I new how everything worked and set up some basic apps on the Samsung TV (the remote has an extremely minimal design - not a fan of that annoyance). I'll use Geek Squad without hesitation for my next major installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wouldn'T have it any other way.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job of mounting and connect the TV to an already existing sound system. Their expertise and professionalism were top notch. Highly recommend them for any large TV install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick set up. Guys where polite professional and helpful with any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cdobbs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up and both workers very knowledgeable and explaining how to work everything that goes to new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV quickly and set up all that was needed. They did a wonderful job and were very nice to interact with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks who installed our new TV were the best. Very careful, Helpful and polite! I was very happy to have them in our house. You are extremely fortunate to have them as employees.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very professional. Did a neat job and clean up. He took the time to walk me through the set up of the TV, which I purchased at the same time as the installation. Highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was quick and courteous.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, took down the old TV and mount, then installed the new ones. They did an excellent job, and even hauled off the old ones for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Should Be Proud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was excellent. The work was perfect and his professional manner was without peer.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Painless Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team, led by Kyle, did a professional job. He kept us informed of what he was doing and how long it would take all along the way. My highest recommendation to this team!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was light and easy to put up on the wall. It is for our AirBnB it was easy to set up and so far worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our TV and connected all devices and patiently reviewed how to operate the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up looked at the space and tv and did some measuring and that was pretty much it. Once they measured they drilled a few holes and mounted the tv and they cleaned up afterward. Fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job summarizing usage and other details.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable about installation and operation of unit. He noticed a potential opportunity with planned installation location and provided helpful suggestions and feedback on relocating.

    I would recommend this to a friend