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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job hanging my tv, connecting everything, and making sure everything was working properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my TV went smoothly and quickly. My old TV was moved upstairs. My old TV was scheduled for removal. All went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was two agents came to mount our tv. They were very professional and courtesy. Within 30 minutes, they mount our new tv to the wall. They did not made any mess and clean after they are done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the handiest person, so went ahead and paid Best Buy to mount my TV. I didn't want to do a poor job myself and risk breaking my new TV. It was worth the price! The technician showed up on time and he did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and couteous. The mount was easy and he helped me set up with app downloads as well. So happy I didn't try it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent. Had an issue with the soundbar and my existing mount. We worked out a solution and they came back and finished it. They were respectful of my home and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys installing the mount and tv. I would highly recommend best buy to a lot of people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    FAst, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you really want your tv mounted to the wall, have geek squad do it! They are excellent!! IN the time it would have taken me to open the boxes and read the directions, they were done and gone! They are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quality Bose connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron did an excellent job of explaining the subtle techniques and procedures for the quirky Bose system. Fast and efficient. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back on track they installed a wall mount 65in and installed a ceiling mount 65 in delivered them and installed the surround sound system also, thanks Geek squad you are still on top.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sit and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do is watch while the experts mounted my new TV and connected it to my DirecTV, Onkyo Receiver, Blue Ray Player and when they were finished theyet showed be how to operate everything. Can't be beat for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional service I've used many times. They even assisted in tidying up and tying cords and offered to assist in setting up services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation occurred on the agreed upon date. The installer arrived on time, quickly installed and setup the tv and Wall Mount, cleaned up his work, and introduced me to tv’s features. Things could not have gone better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.. in and out in under an hour…the two gentlemen introduced themselves and they made sure I new how to work my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad for the quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was fantastic. We would be happy to have either of those two guys do anything in our home.

    I would recommend this to a friend