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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was just awesome. They problem solved, connected, made sure it worked, double checked, and made sure we could use it effectively. We can't say enough about the positive experience we had with the team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents put my tv on the wall and connected it to all of my accounts. I was so happy that this was all handled for me as it would have taken me ages to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for Mount and TV (65”)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, and up front more personal to help me understand what I have, what I need for what I’m thinking or vision. Provided recommendations and patient when I needed it to be readjusted. great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the screen exactly where it was to go. They explained what they were doing and adjusted it to our liking. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Decision Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have saved money by going through Craigslist, but spending the extra money to have best buy mointmy tv was the best decision ever! It went smoothly and quick. These guys know what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the concrete brick wsll

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates communicated early, arrived on time for the appointment, very courteous, they hung the bracket and then the television. It’s beautiful. Professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, efficient, very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv mount, mounted the tv, and walked me through the Amazon setup process. Both were extremely polite, friendly, professional and highly efficient. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mount, mounted the TV, and connected all our devices quickly and professionally. He used all the safety protocols and made us feel very safe and comfortable. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instslled my tv quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv,made sure everything was working properly and also madd sure wr were satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and very professional. They could not be more helpful when setting up the TV and explaining everything. Cleaned up the mess and did not leave until they were sure I was confident in using my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad dismounted and temounted my large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dismount and a remount of a large TV. All of the technicians did an excellent job, and they did it very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome instao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the TV and mount it to the wall did great. Helped set up the PS4 and sound bar, WiFi. All has been working great. Loved the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry from Geek Squad was great installing my Sony 65” tv. He was very quick and efficient. Definitely recommend using Henry.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Superstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and considerate. They arrived earlier than expected and clearly explained all steps of the process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job of installing my TV and doing wire management. Very professional and very neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents delivered, mounted and installed this TV, and did the setup and patiently explained things to us. We were very satisfied.

    I would recommend this to a friend