Customer Ratings & Reviews

Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

The geek squad technician were outstanding. Extremely knowledgeable, patient with my questions, arrived on time, and respected my home.

Geek squad installed a 65” tv for me. The communication well and kept me updated on arrival time. They did the install with no issues at all and explained how everything worked.

The agents, unpacked, installed mounts, mounted TV and programmed it, cleaned up and took away the trash, carefully, efficiently and were very courteous

The agent setting up our tv worked quickly and explained the features . It went much faster than I expected and he took away all the packaging. I was happy with the work that he did.

Agents did a great job installing tv and reinstalling components.

Installers of my tv were very meticulous which I appreciated especially since on a brick wall where any errors could be hard to cover. Guys wore masks & cleaned up after themselves. Professional job.

Two gentlemen came to my home, installed the tv wall mount, installed a amplified antenna to the tv, then expertly hung up my large screen TV. Very satisfied with the process and work.

Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

Very professional, knowledgeable and friendly techs. Set up was fast. I considered mounting my 85 inch myself but I am glad I didn’t. Way too big. I highly recommend this service. Worth every penny.

The mount is fine and the installation of it was even better. The gentlemen who installed everything were personable and very professional. I want them to install all my electronics. Thank you Guys!

The Agents had to uninstall my other tv and installed my new one, and they where really great. They set everything up beautifully and answered all my questions. They where patient, professional and very nice. Great experience.

The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

The Geek squad did a great good in a minimum amount of time. The only reason I didn't give them 5 stars was the fact that they did not carry any HDMI cables on their truck. All I had were 6 ft. cables and they needed a 12 ft. cable for the new installation. I had to run out to a local Staples store and get the cable so they could complete the installation. Fortunately, the Staples store had one left in the store. (I would certainly have been willing to pay for any parts required for installation. I guess I just assumed that they would carry equipment, such as HDMI cables, that might be required. I am sure there are some people out there that probably would have not had any HDMI cables.)

They showed up right on time and took care of everything quick and easy. Everything looks great and works perfect!

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

The guys did a great job mounting and setting up the TV. It was a little bit tricky, since we were putting the unit on the fireplace where the previous set was located. The guys figured it out quickly and everything turned out perfectly.

The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

Excellent service from start to finish! Geek squad comes highly recommended.

Beautifully installed! Thx Greg and Jose! Made this so easy for me.