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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad equals a quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was pleasant and very efficient. the install went seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Give it a try! Sure you will be happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very reasonable to purchase! Give it a try. Sure you will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers updated me on their ETA, and arrived within the scheduled window. Installation was clean and took less than an hour to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. They were efficient, skilled, and courteous. Collin knows his stuff I highly recommend you ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant serviceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Excellant answered all our questions, cleaned up before they left we were very pleased with the servce

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great with mounting my tv on the wall. The technician knew what they were doing and was quick on installing it and setting everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member was very professional, timely and respectful of my home. He was perfectionistic in ensuring the TV was installed exactly in the middle of my wall! I will not hesitate in recommending the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No drama, efficient, knowledgeable installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three members of the Geek squad arrived & completed the job of installing my new Sony & connecting several devices. They also provided with helpful information and tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount tv bracket I ordered was perfect! My tv is mounted on bracket safely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that my TV were great. The were right on time. The install of the TV , wall power kit, and the TV set up was fast. They cleaned everything up when they were done. Very pleased with intall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad put up my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on the new mount, explained everything that he needed to do was very professional and very clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, tested all the connections, and ensured we understood how the connections were appied. We rely on Geek Squad for our technical needs and they never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and showed me how to work it properly. Great group

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad (Peter) installed TV on the wall perfectly, unfortunately we didn’t have the wireless cable box but he was kind enough to offer to come back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I asked for a Geek Squad delivery, a contract delivery person was dispatched to deliver and install the TV. Since I also asked for a hall-off of my old TV which was very large and heavy and needed two strong men, they only sent 1 person. I had informed the delivery customer service in several phone calls that it would require 2 strong men. We even had to re-schedule the delivery because the first delivery person was a single woman and could not of done the hall-away alone. I’m am very disappointed that no one read the customer service notes!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad technician. Very professional and knowledgeable about setup and programming the TV. Took extra time to answer all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Used twice, both times wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and explained the quick how-tos for me. They carted off all the boxes and cleaned up their mess, too. Both agents were friendly and knowledgeable.

    I would recommend this to a friend