Customer Ratings & Reviews

The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

Justin Brewer was great he took care of everything in no time. Polite, informative and respected my condition. He answered all my questions and even gave me some tips. Al in all a good experience.

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

Installation went smooth and quickly. The guys were very knowledgeable.

The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

Agents mounted TV and connected all items, cleaned all trash, and friendly.

The installers were very informative on my purchases.. Thank you for the cleanliness of the installation. From the drilling of the holes to the wearing the house boots in my place.. GREAT JOB GENTLEMEN..

This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

The mount for the TV works great. The guys installed it in no time. Great team to work with.

The two guys did and outstanding job and took the time to explain everything afterwards.

Top notch service. Service was exceptional. Installer’s helpfulness was over the top!

mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

It’s worth having having these kits and tvs installed with the wide sides and weight.

The Geek Squad installer was excellent. The work was perfect and his professional manner was without peer.

The team was efficient, helpful, and communicative throughout the instal. Super helpful and positive experience.

Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

The guys that mounted my TV did an excellent job. They were in and out in less than an hour and cleaned up after themselves.

great installation, lefty the tape and couldn't set it up. Very poor wouldn't use you again.

Excellent service. Very knowledgeable and set everything up the way we wantd