Customer Ratings & Reviews

The agent did a great job, hooking up my TV to the sound bar, very neat, and in a timely manner

Happy to have the Geek Squad handle the installation and set up of my 77" TV. No wall mount here, but handling a TV that big and getting it on its pedestal and then on the TV stand - no thanks. They handled the basic set up and got us going. Later I spent time reconfiguring my whole Home Theater system after some suggestions they made during the visit. Using features I had overlooked in the past, what a joy. I'm a tech guy, but if you aren't, don't ignore the value to having it professionally installed.

The agent that mounted the TV was very helpfull and made sure i under stood how it all worked.

Representative mounted my tv...couldn’t have been happier w/smooth operation from start to finish. All went as expected. Overall a positive experience beginning w/ordering service, payment and scheduling.

My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

It was a pleasure on tine neat professional showed us how to use it would use them again .

Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

The team that came out was awesome. Checked with us before they made any moves with the installation. I felt like a part of the process which is very unusual.

Geek Squad did a great job mounting my new 65” TV. I purchased the in wall kit and it’s so nice and clean! No wires hanging or showing! ❤️

The installers were very professional. They knew what to do and did it quickly and perfectly.

Geek Squad did a great job installing tv and Mount. I missed schedule appt and had a very hard time getting rescheduled, due to the tech not returning the tv to the store and then having the next day off. I would still recommend

Love these guys (they've all been men). I've used this service twice in two states and all were great. This team was super knowledgeable and helpful. Highly recommend.

They are professional, patient, knowledgeable. They handled the surroundings with great care.

The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

Did a great job with is installation of the TV mount and mounting the TV to the wall. Very quick service.

When the Geek Squad came out to set up our tv they assured us that our original mount was sufficient for the larger screen. They saved us money which is always a good thing!

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

They were very friendly and professional, and mounted the tv in about 30 minutes. Then they explained a few things about it's operation.

The TV installation went went well it was hung correctly

I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!