Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mont and TV review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    moving tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job wall mounting our 86 inch tv. They took the time to make sure the remotes were set up, NetFlix was set up and the volume was where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Did a Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting and reactivating my 75" smart TV. They were efficient, cleaned up after the job was done, and were knowledgeable and able to answer all my technical questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Husband’s dream TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure tv mount into studs. Looks great! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    I would definitely use the Geek Squad again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were very professional and on time however there were considerable issues connecting to my various components. Two separate trips were required to complete the work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    77 “ OLED install and Sonos arc setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgable. I recommend there guys and would hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an awesome job as usual On time, professionals and very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    WmLJ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install was crooked. 2nd install is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! Super professional installment. They even took the time to set the TV up and go over it with my son. Friendly and efficient service! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came and installed my tv were in and out in 15 minutes! I am so pleased with the result!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and fast. They set up our 65’ Samsung with the most care and accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. They went above and beyond in providing service,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up the TV and remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 65' Sony tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the geek squad did outstanding work hanging my Sony tv above my fireplace. They were professional and it only took about 1 hour for them to complete the job. Highly recommend.

    I would recommend this to a friend