Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60" television mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon and Eric did an awesome job in mounting my new TV. They were finished very quickly but still took the time to get it set up and explain the basics of the tv to me. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very professional and courteous. They took their time to make sure everything was done correctly and that I understood how to use it before leaving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Squad install crew forgot a few details!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so fast knowledgeable and informative. Very happy with my tv install and wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attention to detail

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" Samsung Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install by the Crew On time Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was connected and able to use one remote. Professional acting and looks excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation. Quck and Easy. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 t.v.s and wall hangers for them, yes we could have put them up . . . but it was so sweet to have the Geek Squad come and put the wall mounts up and start the set up for the t.v.s. Yes, it was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all devices. Gave instructions on using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV mounting on my 70 inch TV. They were very friendly and knew what they were doing. The TV was mounted within an hour. I would recommend the Geek Squad to anyone needing A TV mounted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick tv installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv over my fireplace successfully! They were quick and efficient, and everything worked perfectly when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad rep is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI, i already did a review for everything. How ever, its not a problem to mention once again that Kevin was fantastic. I hope you know how much of an asset he is to your company.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely appreciate the two Geek Squad members that came out. They were very considered of your home. They were professional and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent word by geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers set everything. Demonstrated how to use the tv. Were excellent on attaching holder to our wall. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t remember their names unfortunately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv to the living room wall was very nice and professional. I would recommend them to my friends and love ones. I’m so happy that they were the ones that came out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, no hassle installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new Tv and bracket. Installed existing Dvr, Apple TV, comcast box, and antenna as well. Helped me install apps on my phone to use instead of remotes for Apple TV, LG TV. I would recommend this service to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed exactly to our preferences!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the TV, unpacked, and mounted the mount and TV to the wall, per our exact guidance. Very happy with the install service.

    I would recommend this to a friend