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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as advertised, the guys did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set-up the TV and connected it to our cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional and respectful. Removed old TV and mounted new TV without difficulty. Cleaned up afterwards and hauled off old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was done thoroughly and efficiently. I couldn’t be happier with my install and the professionalism of the team that did my service. And the finish product was say past my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time got the 85 inch Sony installed perfectly. Hauled away the other TV. Very please.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go with Tech support / Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting process was top notch, we ran into some technical issues but each installer was super professional. I would recommend using this service to anyone. Everyone in the process was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and helped walk us through where it would fit best. Also, worked with us on recommending sound systems and warranty that we inquired about.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice guys came with our television. One of the men name was Chris. Set the TV just perfect. They kept my floors clean by putting on those funny booties & was happy to see that. Would recommend them to everyone we know. Thank you Gentlemen!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. They mounted the tv and helped get everything connected and the remotes working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy guys did a good job mounting my TV I was very thankful they were able to come within a couple of days

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    77 “ OLED install and Sonos arc setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgable. I recommend there guys and would hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an awesome job as usual On time, professionals and very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear picture & sound for price. We bought tgis for our guest room and very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. They connect my tv to dish network and WiFi. They also set up my dish network remote to work with the tv. They ran through how to operate the tv and answered all my question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff efficiently removed and set up my new tv. I forget their name but they did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Customer service is horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that arrived at our home was fabulous! He did a great job. The problem that we have is we used a different credit card to pay for the electrical box and the wrong card was charged. Not only was the incorrect card charged but the amount that was charged was doubled. I tried contacting customer service and it was a complete nightmare when I finally got someone on the phone after waiting for over an hour the person barely spoke english and told me that the charge was for approximately $100 when in fact it was $200. He had no clue what I was talking about. I got no where with him so I had no choice but had to disoute the charge with Chase bank.

    No, I would not recommend this to a friend