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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient installation. Geek Squad much better than other contractors that Best Buy uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very courteous and a great job on installing my 55” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went the extra mile when they connected my new TV and mounting device. They knew that I wasn't an expert in internet devices and they helped me through the connection process. They even figured out a way to connect the TV when we were a wooden stud short. The TCL TV has great color. This is the second one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear picture & sound for price. We bought tgis for our guest room and very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and were very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians showed up ahead of schedule for the installation. they were helpful in providing information about the mount I selected, both pro and cons of its use. Installation was fairly quick without any problems. TV was not perfectly level, but i can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a perfect job! He was very careful with the new tv and was very quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad installed TV mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with is installation of the TV mount and mounting the TV to the wall. Very quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doc's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got the 55 inch samsung -The Terrace_ partial sun TV fro lanai. excellent picture for outside viewing. Geek squad was great during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my TV's quickly, and paired my comcast remotes to all my TV's, and some were not even purchased at Bestbuy. Plus hauled away my old TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and to the customer. Can’t say enough good about them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery tech kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my new tv and got it connected correctly, which required significant effort. Good going!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv on wall. It took time for me to get an appointment for them to come out but that mean bc everyone use geek squad which is a great thing. It didn’t take them long at all

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Would do it again. Was very easy for them to mount it for us and set it up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Amazing job wall mounting my new 65” TV and making sure all my devices worked properly before they left..They did a great job cleaning up as well!-Great job Best Buy!!-I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad put up my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on the new mount, explained everything that he needed to do was very professional and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah Joseph T V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to the service I received from the guys, they were so knowledgeable.

    I would recommend this to a friend