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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were of great help and kept me informed throughout the entire installation which looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was very knowledgable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job checking out my broken TV and mounting my new TV! But more importantly, they helped me get rid of all of our old equipment. and broken TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerry, the geek squad guy, arrived on time. Really did a good job installing and mounting TV and sound bar. Gave some advices too and even threw in a free cable for the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From point of sale through installation, great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of getting the TV installed and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and helpful team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Geek Squad Josh & James did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our agent did a fabulous job and attended to every detail, going above and beyond. She also did it without the other person who we were told would have to be there but never showed. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed and mounted 65" TV & Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and did a great job installing our new TV and mount. We couldn't be happier with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the mount and TV. They explained how everything worked in great detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time when right to work mounted our new TV and most important made sure everything was working as it should and explained how to operate everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was perfect. Best Buy also removed the broken TV. Installation techs showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional and did everything possible to satisfy my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install of our tv on wall was done very well and installers very helpful showing us the different functions on our tv we would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time and very efficient. Also explained how the system works.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expert Install at a High Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert performance. Kind, courteous and technically savvy. Very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation was thorough and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were polite and thorough. Mounted TV on wall and made adjustments until we were satisfied. Cleaned up all packaging before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Geek Squad Person Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather from the Brier Creek NC location came out to do the installation of my new 65 inch Sony TV..She is beyond an expert at this task and a lovely person as well. She has loads of patience and is an excellent teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv and connected all the devices that was purchased.

    I would recommend this to a friend