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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear picture & sound for price. We bought tgis for our guest room and very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knocks it outta da park

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV mount job and the warranty did amazing as well. Highly recommend and also love the communication

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Ream are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my tv was fantastic and gave sound advice on the best mount for my TV. The installation was seamless and he was pleasant and friendly. worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I’d ever used GS for a home install and I would definitely recommend! They were on time and professional every step of the way including showing how to use my TV and new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount tv bracket I ordered was perfect! My tv is mounted on bracket safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed our new tv were courteous, quick, and took the time to set everything up for us and go over using the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bth Rm Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Thank you. Best Buy has proven to be all I need in Electronics, appliances etc. Geek Squad was professional, neat and outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can actuall get behind the tv to plug in other equipment. I can’t to that with the other one. I love this mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed a really large TV and I’m glad I didn’t have to do it…it hasn’t fallen off the wall so I guess they did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount 77in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent they set up my 77in LG OLED tv while informing me of all the settings and functions of my tv. Great attitude as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Samsung flat screen TV and thought ...what if it was damaged during mounting? To avoid that I hired Best Buy. They arrived on time, were clean and courteous and no one I know could have done it better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install the squad person very efficient and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting up our big screen tv. They cleaned up afterwards and took all of the packing with them, answering any of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job installing our 75” Tv Took care to position it perfectly Explained new remote…all great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and installed the new TV on the brick wall within 90 minutes! Everything was tied down and secured when mounted to the wall. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed tv, helped explain how to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job installing our tv and components, arrived on time and explained how to operate which we needed help with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and he mounted the tv bracket, the tv and all my components in a timely manner. And he made sure everything was working right. He was very pleasant and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installed my TV and set controls up within 30 minutes. Great service. Also had good suggestions regarding my wi fi router. Highly recommend.

    I would recommend this to a friend