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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service I've had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have went any better! I finally spent the money and had them mount my tv. They were very professional, educated, and worked in a timely manner. I couldn't be more happier with the experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came by at the expected time, presented me with any options regarding where they could mount my tv. They also programmed the tv, removed all packaging and left me with a very professional looking job. Thx

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivwry and set up qas great . The Geek Squad was courtious and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great installing the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation of the Samsung TV. The 2 geek squad techs (James and Joe) were very knowledgeable, professional; careful how they handled my house and furniture, and did the installation quickly. They made sure everything was explained on using the new TV as well andr worked with the TV ( cable box, wifi, etc.). would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative Andres was not only thoughtful and paid attention to the exact details of height placement, he assisted educating my on the newer antennas and installed for me. I bought the antenna immediately. Outstanding service from the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful, knowledgeable geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that showed up at our house did a great job. They were very knowledgeable very respectful. Even helped us navigate through some of the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Sweat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was professional , courteous, efficient. I have mounted televisions before . it was a pain. I will not even think about doing it if I can get the Greek squad to do it, period.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best install...ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really knew what they were doing setting up my new The Frame TV. It was much trickier than I could have handled. They were also a wealth of information about which speaker should go where and what other components I could use to get the ultimate movie experience. They were quick and efficient. Friendly and neat....you could not ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew better than the book did on how to BEST make the mounts work for TV and sound bar. They walked me through everything and did not leave until all aspects of the set up had been demonstrated. It ended up better than any of us thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 in Sony TV beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is great but we already new the sony brand as a reliable and great product. The installation was perfect. The young man from the Greek squan was perfect . He knew exactly was he was doing and was quick to install . I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, and connected several apps to it. The agent was very knowledgeable, polite and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge for geek squad with a 85” Samsung on an odd shaped space but they stuck with it and got the job done. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

    I would recommend this to a friend