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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and fast. He hooked up all my devices and mounted my TV in the perfect place. I would definitely recommend them to install all my electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my television quickly and profe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting the television and connected all our devices. They were very professional, wore masks and had covers for shoes. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV in good fashion. They worked through a couple of problems and resolved them quickly. They were efficient and polite. It will well worth paying for their services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Informative Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was my installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my T.V. He was very neat a d explainec every thing he was doing. Took his time with me to make sure l understood what he was doing. He gave me his cell number, so if l had any questions or prblems with my T.V. he said he would help me. Best Buy went out of there way to make sure l was happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men that came arrived on time, very professional and friendly. Did everything that had to be done to be sure instillation was correct. Very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Josh, did a fantastic job. Made sure we knew how to work with the new TV. He was so helpful. Definitely a real plus to your staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equpiment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my equipment with set up so quick and easy they even took the trash away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very nice and helpful, when they installed the wall mount and tv!! It was definitely worth having them do the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BestBuy GeekSquad install large tv wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But Geek Swuad are phenomenal w skills mounting large TVs…get many compliments on the one in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv became the center of our bedroom setup and we love it! Huge, solid picture, and with access to all of the Samsung apps we love

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast! Made sure everything was connected correctly before leaving!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Installer made sure everything was perfect to the inch. Offered great advice and even stayed until my WiFi Tech Support made sure the TV was online.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job by installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and were friendly and quick to get the installation done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful for the Geek Squad. They mounted 4 TVs and did a great job. They even recommended how high the tv’s should be mounted. They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television Mount While far from the least expensive, it works perfectly for a corner Mount and has no problem installing on a wall with metal studs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very friendly, knowledgeable, took the time to explain the new setup, were efficient, and kept it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Finance manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workers great job.very knowledgeable what they were doing explain everything in detail. Glad I had the geek squad package. Save me a lot of money .is worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The technicians were extremely friendly and answered all our questions.

    I would recommend this to a friend