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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Garrick were fabulous! The best service I have ever received from anyone!! Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Quality is assured using Best Buy Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted mine did a fantastic job. Couldn't ask for a better couple of guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate & mount 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians moved existing 55” TV downstairs & mounted on wall mount. They connected all cables & programmed to new location. Very quick & professional. Highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were awesome! They called me in advance to advise me of the arrival time. They were on time. Removed old wall mount installed electrical outlet where tv was going to be mounted. Hooked up the sound bar mount to the LG wall mount hooked up all the cables and went over the operating system. Left the work area cleaner than it was when they started. We’re polite and professional. Would use them again for any type of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Painless installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted TV installation done quickly and neatly. They arrived on time and finished in less than 1 hour. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were very knowledgeable and friendly. Made recommendations to make the system better without feeling like I was being pressured to purchase more. Installed the system without any difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install mount for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers cMe in professionally n were very willing to work with us also there opinion was spot on just the way i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wallmount is great for my 85in tv geek squad came over and had it installed in a timely fashion and have no compalints

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What i thought would take a while was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional they hooked everything up and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad adapted to the conditions with no probl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers came in and did an excellent installation job above and beyond what I expected. They went the extra mile to make me happy with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish! Geek squad comes highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional and helpful. They advised and then worked with me to mount the tv in my bedroom at a height that would work with my rather high bed. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was efficient and on time. I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth process working with Geek Squad to remove and Mount my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting our new tv and connecting our devices. They were knowledgeable and very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best with TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time! They did a wonderful job of installing an 86” TV which was super heavy. Loving the TV and the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 guys 1 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came here to put the tv up, a year later, tv is still on the wall, Id say it’s fine

    I would recommend this to a friend