Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    55" Tv Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great finish to otherwise solid setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but suggested that their might be an issue with the main HDMI cable to the TV. This has not yet been an issue but since this is a separate and vital part to the TV, I probably would have leaned towards replacing it if the tech installing my 65" TV had a concern about it. Kind of like the mechanic for your car mentioning that the "car may not start every time but you seem to be good to go now". I trust that if I do have issues down the road the Geek Squad will stand by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup service from The Geek Squad was super. They explained everything, got my input on how I wanted the settings, asked how we use the tv and streaming devices, and took care of everything from tying up the cords to carefully removing the old screen and packaging. Friendly, fun, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were courteous and professional. Very capable! Installation of large TV went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad exceptional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service went above and beyond what was expected

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well worth the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys were late, but were very knowledgeable and did a great job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed wall mount TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived close to appt time and call before arriving. They has all tools they needed to mount the Tv on the wall. Nice clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals SKILL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very efficient and really knew what they were doing. So glad I chose to use them rather then doing it myself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Geek Squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came out were terrific, very efficient and knowledgeable plus so personable & considerate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great helpers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and professional! They were smart, quick and efficient! They were a joy to have around! They even reprogrammed my tv and speaker! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came over to install my tv did a great job and hod no problem setting up my 85 inche tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Precise high quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was sourced out. Nick was phenomenal. Made great suggestions, and was professional the whole time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-Mount & surround-sound system installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and came fully prepared to perform my requested information...they also spent extra time ensuring that I knew how to utilize the entire system...I highly recommend their installation team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service from two very friendly and respectful guys. They areived on time and mounted the TV very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up TV and sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient, professional Geek squad agent installed my TV and connected a DVD player and set up new sound system in my home. Very well done.

    I would recommend this to a friend