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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were awesome! They called me in advance to advise me of the arrival time. They were on time. Removed old wall mount installed electrical outlet where tv was going to be mounted. Hooked up the sound bar mount to the LG wall mount hooked up all the cables and went over the operating system. Left the work area cleaner than it was when they started. We’re polite and professional. Would use them again for any type of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Rules!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the mount was superior I was an audience to the procedure and I enjoyed their combined skill. Two Geek Squad members also brothers, worked with effortless simpatico.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert and professional services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional services provided. I especially like that the installers offer suggestions, which I always accept. Overall I am very happy with the work the Geek Squad does.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job installing our 75” Tv Took care to position it perfectly Explained new remote…all great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prof installed. A+++ for the guys installing tv. The installers knew exactly what they were doing. I am very confident in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far… Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for about $200 and it is amazing. The remote is better than my Sharp TV with Roku as far as quality. It has thinner border, crisp picture quality, and the remote is better. I have not had this TV for a year yet, so we’ll see if it has the durability that it looks like it will have on the outside of the casing. Geek Squad did a great job remounting this replacement TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, had all of the supporting parts he needed, quickly mounted the TV and adjusted it, and even cleaned the screen. Perfect performance!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install by the Crew On time Knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV quickly and demonstrated how to use other devices with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV in no time and couldn't be happier. It's very study on the wall and they got the placement of it perfect. Definitely worth the extra cost to have them install it instead of us messing it up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad came out they was very helpful and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TVs they are very helpful and knowledgeable and I want to give a special shout-out to Keith and Louise they did a good job of setting up my TV

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and got the job done and knew what they were doing with the mounting

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV, receiver and speakers! He has been very helpful and very kind!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I believe his name was Ryan, was great. He was upbeat and took the time to make sure we got the TV where we wanted. Also he was really quick and efficient. He cleaned up well and even offered to discard the TV box for us.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job installing my tv. They were very knowledgeable and went over any questions we had. Kevin has also been available to answer any questions even after the installation.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a real job and seemed to know what they where doing. Price for the job was high.

    I would recommend this to a friend