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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Best service EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique and his partner (sorry I can’t remember his name) were the best thing that could have happened to me, I have been enjoying the set up arrangement, they eliminated extra wires and all of the devices are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    77 “ OLED install and Sonos arc setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgable. I recommend there guys and would hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an awesome job as usual On time, professionals and very accommodating

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and completely professional. They did an excellent job and even cleaned up the cardboard and trash from the mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV hung on plaster wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and hung a TV on our wall. The wall is plaster, not drywall, but they did a wonderful job. They were super nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv for my father and showed him everything he wanted to know. They were professional and very courteous. It turned out to be a great present for my parents with great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke did an amazing job from Geek Squad! Professional, insightful and really cared about the install. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Experience from an Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most outstanding experience having a Sony 55" BRAVIA XR A95L TV delivered, mounted and installed this weekend! My installers were Matt Hendrix and Mike Codello, and they went above and beyond to do a terrific job and make me happy with my new TV. Along with being knowledgeable and professional, Matt and Mike were warm, friendly and helpful in every way. I will request Matt and Mike to install every TV I every buy!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by knowledgeable and pleasant people who got it done quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antonio Hampton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio & his assistant were extremely professional & knowledgeable to install our new TCR 55" TV & TCR sound bar. They worked well as a team & I was very happy to have them pair up our new TV & Astound cable & then, show us exactly what we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new big screen TV using a mount that allowed them to center it even though the 24" on center stud spacing made it difficult. Connected it to my WI-FI system so everything worked perfectly upon start up. Quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV and sound bar. They made sure we knew how to run everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents figured out how to use my current wall mount. They were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything I expected and more when hanging and installing my new 77' OLED TV. They took their time in their work as well as fully explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant service, well worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellant. The installer was attenative to my wishes and an expert at his craft. It was well worth the money to have the geek squad install both my tv's. They did an outstanding job !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best Geek Squad team ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were AMAZING! So easy to work with. wrapped it all up quickly. Very in touch with what I wanted the installation to look like. These guys were great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation of 65” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installers were knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony t.v. and Geek Squad - Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase of a Sony 65" television. It has both a great picture and sound. Geek Squad did an excellent job of mounting our new t.v. on a livingroom wall.

    I would recommend this to a friend