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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Squad got me all set-up in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out did a fantastic job. The old 65" TV needed to be taken off the wall mount and they had to move the wall up slightly to get the new 85" TV in the perfect spot. They installed the TV and my new soundbar. Set everything up and was all set and ready to go in less probably about a little over an hour. Great job. Cleaned up! Absolute pleasure to have these guys in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pain free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, Moved a tv from one apartment to another in the same building

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 to have the TV mounted, installed, and I thought hooked to my devices. Apparently a sound bar and sub do not count because there was an extra $50 charge for that. That was not mentioned prior to the installation even though I told them a head of time what all I had to hook up. Also kept telling me how crappy my mounting bracket was and trying to get me to buy theres even though I've used this brand for years. Granted this is a much larger TV, but the bracket is rated for it. My installers were knowledgeable and friendly however. They explained things as they were going and made sure to show me how everything worked. If something goes wrong in the next few years it could come in handy. If you know what you're doing probably just do the work yourself and save the money, unless you want the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! All around on timing, quality of work and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was really quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did really well in mounting my tv great picture as well as great knowledgeable agents of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick but accurate installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. They took their time and made sure the tv was straight and up to my particular standards.:) It was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 65" Samsung TV and had it delivered and setup. The gentlemen that installed was very professional in making sure everything was working to my satisfaction. He was not in a Geek Squad vehicle nor in Best Buy uniform, so my assumption is a sub-contractor with Best Buy. There was no mounting required. The picture quality is superb and far exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geeks. They hung all my TV's and they look great. They are very neat and they do not leave a drop of litter in your home. They clean up good after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, Professional & Proficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super young man, very efficient & polite. Mounted 3 tvs I bought on black Friday in less than 1.5hrs. Excellent work, clean, & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV on the wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate service and installation, courtesy and competent knowledgeable service technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture clear and bright. Installation was easy and operation was explained on how it was used.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JCADS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was outstanding. The installation was a easy process. The company that came was J CADS Installation service and they was very professional and on time. Great choice best buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I chose geek squad to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended solid and stylish easy installation if had to do yourself

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to use professional services of Geek Squad as opposed to a handyman for TV wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wore protective footgear and masks, were friendly and professional, and cleaned up. My installation required install on a firewall with metal studs. The crew installed with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live alone or don't have anyone to help you with mounting a TV on a wall, these guys were so nice and professional. They went above and beyond what their installation requirements were. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the two devices and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to get a new item to install on the wall I just didn’t have the time to go over the product and turned out to be much more expensive than the original product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A1 crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew were great, respectful of home, knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The a team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv professional and knowledgeable

    I would recommend this to a friend