Customer Ratings & Reviews

The agents really knew what they were doing setting up my new The Frame TV. It was much trickier than I could have handled. They were also a wealth of information about which speaker should go where and what other components I could use to get the ultimate movie experience. They were quick and efficient. Friendly and neat....you could not ask for more!

Quick and professional service I've used many times. They even assisted in tidying up and tying cords and offered to assist in setting up services.

The install team did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

The agents wall mounted two TVs and two sound bars and made sure all components worked properly and remotes were synced. Answered all questions and spent the necessary time to get the job done right the first time.

I believe an absolute MUST for a member of the Geek Squad to install & mount your TV & Sound. And Geek will give lesson on how to work devices & answer ?s. Priceless service for your investment.

The agents mounted my TV with ease and took care in aligning and setting it up to my complete satisfaction, with clear guidance on the operating parameters necessary for full operation.

They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

The Geek Squad reps were fast and efficient. They took the time after installation to show us how to operate all devices and were patient in answering our questions

Kai and Joe were great. They took the time to plan out the install before doing any work. They informed us that we could do a bigger TV on the wall that we have and if we didn't want to do that they'd be happy to install what we currently had. I was convinced enough to purchase a larger TV. I had them come back to my house and they truly did a great job and were a lot of fun to work with

The TV works great and clear picture. They removed the old TV and installed the new TV.

We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

The guys who installed our TV were very friendly, quick working, patient, and helpful in making sure that we were comfortable with how the TV looked and sounded and showing how it works.

Chris and Jason were amazing! They hung our 77” smart 4K TV perfectly and quickly. Chris made sure I was WiFi connected and showed me how to access all my apps.

Team who came to install the TV were knowledgeable and very courteous. I appreciated their professionalism.

The guys did a great job and made sure everything was working before they left!

Have a new wall mount available may need extra screws or larger mount

The installers were very quick and efficient. Well worth the charge to install.

The guys mounted my television and put all of the sound system together in our Media room. Great job with professionalism and great knowledge!

Geek Squad came out within one day after I called. They were fast, friendly, efficient, and knowledgeable setting up my wall mount TV and soundbar. They showed me how to operate everything and cleaned up everything afterwards. Well worth the cost!!

The agent was very knowledgeable,mounted tv above fireplace without any problem,took old one away.Very nice person.