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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Geek Squad . Experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came fast, installed on wall. Fast install. Info given to me for calling with any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV on the wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate service and installation, courtesy and competent knowledgeable service technician

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who showed up did a great job! They were courteous, knowledgeable and had the TV mounted in very little time. They made sure the tv was positioned to my liking ...overall very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing! They were quick, knowledgeable and made things go smoothly! They showed me how to operate everything and put my mind at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to all my devices. They were very helpful and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech guys mounted the tv with no priblem and cleaned up. Total tech pays off and are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of large Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job, removing the existing tv and sound bar and installing the new tv and the existing sound bar. Everything works great. Thanks Josuha!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.. in and out in under an hour…the two gentlemen introduced themselves and they made sure I new how to work my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's, Wi-Fi, speakers, wall mounts and cabling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad s the only way to go for a variety of installations. Each time, you'll get installers who are highly skilled in their domain. We could not be more please and appreciative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and able to mount the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv on my articulating mount, moved old tv to new wall mount in master bed room, all great, clean, and professional. New lg tv quit after 8 hours use, Best Buy was very fast and installed new replacement. HAPPY CAMPER!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up Samsung TV and mounted to wall. Helpful also in set up streaming capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my concerns and set up my TV super fast. They set up TV and adjusted it to the recommend settings. Would use again when I upgrade my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed and mounted my TV was fantastic. He took his time to go over each step he made, he set everything back up and made sure we knew what to do. Would certainly use him again. Please thank him for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry from Geek Squad was great installing my Sony 65” tv. He was very quick and efficient. Definitely recommend using Henry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to understand, and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted my new tv. Took time to make sure my internet connection was working with the tv and went over how to access/change features on tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with plenty of features. Extremely happy with the performance. Would have liked to have geek squad mount on wall, but option not available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Your installer was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got the old TV and mount off quickly and the new mount and TV installed in a jif! Also had it hooked up so surround sound worked and did all the set up on the TV for the remote. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beautiful Wall Decoration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and within an hour and half had centered the 65” LG OLED tv on the wall. Had the tv working and had the area cleaned up. Thanks Geek Squad!

    I would recommend this to a friend