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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot express enough how helpful this service was. Professional and looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar were installed perfectly! Everything is centered and looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set everything up. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got me all set up. I just loved my TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that my TV were great. The were right on time. The install of the TV , wall power kit, and the TV set up was fast. They cleaned everything up when they were done. Very pleased with intall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and precise installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had calculated the position of the TV based on online recommendation but the Geek Squad told us that the recommended height wasn't good for a 77". we corrected our height and they were right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were great.... in less than an hour they installed my 86 in tv to the wall and made sure it was perfectly centered to the wall and connected all the cable box and others to the tv. Amazing and clean job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    04Apr25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team had all the tools, respectful to home and work space. Set up fast and cleaned the space without asking. Removed all items for professional touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team was great that showed up. Really did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected all of my devices also explained the TV remote and different options on the TV Great service however a little pricey since I was having two TVs mounted they could have gave a little bit of a discount since they were here anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work together to finally install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled a non - working tv and installed and mounted the new tv with no wires hanging as was my original expectation from my in store purchase with Best Buy three weeks after original purchase. They worked well together as a team and got the job done, but charged an amount that I was told I would not be required to pay any additional fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always sets the best standard when it comes to ordering a television granted I had to wait for a little bit to get it in, but once the product came in, everybody was very professional to set up as Kwik and the installers were very informative on information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and are very quick and patient at the same time. They listen to you and do accordingly to ensure complete customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we originally ordered did not work. The installers took it back and had a new one order and was installed the following week. I was not pleased to have to wait a total of 2 weeks. But the problem was taken care of with no further problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great. The crew that came out were knowledgeable and clean. Had my 77” tv installed in no time at all. They went through setup helping me with settings to get best picture. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were friendly, fast, and cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very smoothly and they even hooked up all of the TV accessories. They did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was beyond impressed with my installation. The two members who installed my mount made a minor mistake and when they realized they went above and beyond to correct it. I am very impressed and highly recommend them to install any TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install. Total tech definitely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. On time. Took down old TV. Removed old bracket. Installed new bracket and television. Neat, clean, professional. Carted away old tv.

    I would recommend this to a friend