Customer Ratings & Reviews

Geek Squad was friendly and professional during their installation. Also helped me connect with You Tube TV app. Went above and beyond in their customer support! They are always A+!

Technicians we very quick installing my new TV. Gave tutorial on how to use new tv and programmed the remote.

Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.

The agents were right on time, very professional and did exceptional work in mounting my new TV to corner location and hid all the wires. They even got all my streaming services set up properly.

had 2 TV mounts installed by best buy. Excellent customer service. Very professional, did a great job with installing the TV mounts and hooking everything back up. Thank you guys for a job well done. A very happy customer

They are respectful, friendly and they did an awesome job! It was perfect! Teamwork was incredible! Thank you!

The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

The guys did an outstanding job installing my wall mounts, I made sure can support the TV and I had the right length cable to connect everything and it went very smooth.

Geek Squad who installed the TV were thorough and answered all of our questions- very pleased with them

They did a real job and seemed to know what they where doing. Price for the job was high.

The men who came out were extremely knowledgeable. Worked quickly. Did a wonderful job. I highly recommend their service.

Cannot express enough how helpful this service was. Professional and looks great on the wall.

The service men were quick and very helpful in our TV installation.

Fast, efficient and pleasant installersable to answer all my questions

Yesterday Rick & Victor arrived to install, test and show us how to use our new 65" Sony Bravia TV. It is absolutely fantastic with superior color, resolution and sound! These two gentlemen were prompt, extremely courteous, and could not do enough to make this a very pleasant event. They went out of their way to give us several advance notices about their pending arrival that day. This has been our best experience in our many years with Best Buy, and we look forward to future support, if needed, from the Geek Squad. Please express our sincere thanks to these two gentlemen.

The Geek Squad installation deal is expensive but worth every penny. The 2 gentlemen were extremely professional, friendly, on time, and quick to complete their work.

When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.

Immediate service and installation, courtesy and competent knowledgeable service technician

The agents were very professional and considerate too.