Customer Ratings & Reviews

The service was great - I was notified when the individual was on the way to my home and they arrived within the expected time frame. The work was completed quickly, requesting my input as needed. I would use the Geek Squad again.

I've mounted a few TV's in my day and while it's very doable, having the Total Tech membership is such a nice luxury when it comes to reaching out to Geek Squad for help, especially when it comes to something like mounting a 75" plasma TV. I didn't have to go through the hassle of calling up a buddy to lend a hand and all that goes into mounting it. I just called up Geek Squad, paid them $50 and 2 guys came out and popped the TV on the wall within an hour. One of them was named Thor as well so that was just a bonus. If you need this service done, for the price they can't be beat. Super professional and extremely efficient. Highly Recommended.

The agents mounted my tv and installed all my equipment with set up so quick and easy they even took the trash away

Two technicians were great. Very nice and left the area clean. Quickly took down old TV and put up new when.

Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

Andy and Garrick were fabulous! The best service I have ever received from anyone!! Would highly recommend them.

Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

My installer went above and beyond what he had to. Due to a miscommunication the TV was not with him when he came to mount it. He drove back to Best Buy to get it, drove back and mounted it.

The installers were on time and very professional. Provided great detail on operation of TV and connected all wires and cables.

Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

The mount works great and the installation team did a wonderful job coming in and installing on brick!

They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

Love it. I can actuall get behind the tv to plug in other equipment. I can’t to that with the other one. I love this mount.

They came right on time for the appointment and helped us decide the perfect space in our living room to mount our new TV and audio system. They worked quickly and efficiently and were done within one hour.

hooked up and connected all devices. Pleasant, informative and cleaned up after.

Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.

Tech knew what he was doing. Recommended the correct mount. Cleaned up all the mess and the tv looks great on the wall no wires showing!

Showed up on time, dressed professionally and worked quickly. Wall mount looks great and I didn’t have to mess with it. Highly recommend.

Geek Squad Install was done nicely and neatly, highly recommend!