Customer Ratings & Reviews

the Geek Squad showed up on time, delivered out tv mounted it tv and performed in a friendly, professional manner. Saved me time and frustration

Top notch service from two very friendly and respectful guys. They areived on time and mounted the TV very fast.

The tech went above & beyond. He went out of his way , returned a second time to install a cable. My 88 year old mother has no clue when it comes to any technology, he quickly realized it and really stepped up.

Installer’s did a great job. On time, communicated very well and did an outstanding job on installation.

I previously reviewed the process for scheduling delivery and installation of 2 LG TVs purchased in early December 2020 one of which was a Christmas gift. Unfortunately, the gift was delivered two weeks later than originally desired and I just picked up the smaller (50") TV and mounted it myself. The scheduling and delivery aspect was a miserable and poorly managed process. In contrast the installation was well done in a timely, courteous and efficient manner. The Geek Squad Technicians were courteous, programmed and connected the unit to the other components ( 4K LG Disc Player and sound bar) and moved the old TV. The units themselves seem to be high quality and a good value. Just don't trust Best Buy's initial online scheduling and start the process much earlier than you think you should need to given their limited number of delivery/install slots and archaic scheduling system.

All crew members were very professional. Arrived at time, work done beautifully.

The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

The guys were great. Very professional cordial and accommodating. They made sure everything was exactly the way I wanted

Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

The guys were very professional and did a great job setting up my new OLED on an existing mount.

The guys were awesome and took pride in their work, making sure everything was right.

The men were fast, skilled , efficient, courteous, & cleaned up the dust they made

Geek Squad installed this for my husband man cave and made all the wires hide. Love that I can move the TV about and know it won’t fall.

The agents mounted my 100 inch tv and was so friendly throughout the process.

The gentlemen were very polite and very professional. They were very careful with the removal of the old TV. They were very careful with set up of the new TV. They cleaned up after themselves.

Geek Squad folks removed old 55in. unit, installed, hooked up and demonstrated the new unit. Hauled away the old, all with smiles and confidence.

Mount was done easily and professionally. No issues. Respected the furniture and walls.

The Geek Squad technicians were very professional when installing TV. Arrived on time, explained the features of TV, were patient explaining things to me and answering any questions I had.

The techs that delivered and installed the new TV were professional and courteous, however I think that the price $200 for swapping out the old to the new TV was expensive for 30 minutes of work.

Stephen and Ron were exceptional with call ahead notifications. While they were at my home, they were very respectful towards me and my home. They explained things to me and offered to be accessible if I had any questions. Very good customer service and company representation. Brandon, who was initially sent here, was extremely helpful in getting my appointment rescheduled with 2 individuals.