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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The technicians were extremely friendly and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted and installed the TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely satisfied with the install and set up for our tv. Very professional and eager to get everything just right. These guys know what they are doing. They made sure we knew how everything worked since this was our first Smart Tv. SONY XBR65X900E

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two fellows arrive and deliver my new OLED TV, install my wall mount, hang my new TV, and give me a brief tour of my new TV. I was very pleased with the service. The two fellows were more than happy to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Used twice, both times wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV, receiver and speakers! He has been very helpful and very kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad installing my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew came in very respectful of my home communicated all the information I need to know we’re in and out in a matter of minutes. Great job by the team who installed my Samsung 75 inch TV. Would recommend having them back again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and efficient with mounting and installation of TV. They were able to provide extra cables to add to the enjoyment of the TV. Well done Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job installing our 75” Tv Took care to position it perfectly Explained new remote…all great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    relocation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our new tv in family room,they took our old tv and installed it on dresser and programed the remote,since it was different than the one we used before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TASW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65” tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, skilled , efficient, courteous, & cleaned up the dust they made

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent installation. Exactly as i hoped/expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were two of the most professional technicians I have worked with. They completed the installation and hauled off all of the excessive packagings from my television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup was easy, quick and ready to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv from wall and mounted the new tv on the wall. Added all equipment and programmed remote for use. Cleaned up after install and replaced dresser I had moved out of the way before they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service providers were quality humans with skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Ron were exceptional with call ahead notifications. While they were at my home, they were very respectful towards me and my home. They explained things to me and offered to be accessible if I had any questions. Very good customer service and company representation. Brandon, who was initially sent here, was extremely helpful in getting my appointment rescheduled with 2 individuals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Really appreciated all the updates to notify what time they were coming.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted a tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and took pride in their work, making sure everything was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my new Samsung 50” 4K tv with new wall mount is almost perfect. This our problem, we are hearing static like noise from our sound bar. I have felt the wire connections several times for tightness. When I move sound bar slightly sometimes it stops sometimes it doesn’t. I would like geek squad to recheck my wires!!

    No, I would not recommend this to a friend