Customer Ratings & Reviews

Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

Great service, timely mannered as always. Geek squad always makes sures that all my questions are answered.

The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

Geek squad made the installation quick and comfortable. Gentleman wore a mask the entire time. Went right to work and finished before expected. Very happy with the process

This tv has great sound and picture. We are very happy with our purchase. We had it mounted on the wall by the Geek Squad. Benjamin did a great job!

Great Job, Techs were on time put tv right where I wanted it and walked through set up process cleaned everything up afterwards

The crew were very professional and did a great job installing the TV and setting it up for us.

The agents made me the first stop of the morning, they were respectful of my space, gave me options on how I wanted things done. And did the job quick and cleaned up after themselves. Great job!!!

Really went above and beyond to install everything in the ideal place — even offering advice to ensure the best experience (65” TV install and relocation)

Guys we’re very knowledgeable and pleasant to work with !

Team was on time, professional, and thorough. Let the folks with the skills handle the mounting and wire management so your setup looks clean.

The installer was excellent, worked quickly, helped me find the right placement of the mount, and instructed me on how to move the tv.

Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.

The delivwry and set up qas great . The Geek Squad was courtious and professional.

Installed everything and were very nice and professional

They did a good job. The only thing is that they are not allowed to put wires in your wall so they have to charge $150 to make it safe. So that sucked but I paid in order for them to be liable

The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

Tech was excellent he listened to me and was very professional. I bought another bracket for TV and he recommended a better one. He was correct. The wiring for TV he did it in a way that was not intrsive.

The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.