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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 38,689 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV mount professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional and knowledgeable and made sure I was informed about what they were doing every step of the way. Very good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instructor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very thorough and a really nice guy. He wrapped all the cords together neatly and out of sight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv and making sure I was happy with the height of the tv on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual, courteous, quick and accommodating! 10 out of 10!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my 83 inch TV on the wall in no time at all. They made it look so easy. Five stars all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank goodness for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up by Nick from Geek Squad was excellent. Very informative and friendly. Set up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and efficient, they answered all our questions. They cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job of setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting and setting up the TV. It was a little bit tricky, since we were putting the unit on the fireplace where the previous set was located. The guys figured it out quickly and everything turned out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did it right the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very efficient in mounting new TV on the wall. Movable mount was no problem for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the TV where I requested. I am tempted to redo part of their installation, as the tilt feature of the wall mount was blocked off -- a slight "adjustment" should fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek has been awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten 3 TV's mounted by Geek and they have done an excellent job. I have one more to buy and mount so yes, I will be having Geek mount that one too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came out were terrific, very efficient and knowledgeable plus so personable & considerate!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfectly mounted and in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and his teammate arrive on schedule. They wore protective gear, were extremely neat & cleaned up behind themselves. The mount was done professionally and to my satisfaction. THANK YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Wall Mount TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, I am getting too old to be doing all of this stuff. They came out and were very professional they put up 2 tv's and made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was really quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did really well in mounting my tv great picture as well as great knowledgeable agents of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I joined the Geek Tech club. Free installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job! They came and were polite and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was efficient friendly and did a professional install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy number one on electronics !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice person knew what he was doing.Best buy team are very helpful people !

    I would recommend this to a friend