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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - amazint customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had great customer service. Installed and set up the tv. The whole process what headach free. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wall mount and took the time to connect my cable box to the back of the TV so that cords would not show. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad got me all set-up in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out did a fantastic job. The old 65" TV needed to be taken off the wall mount and they had to move the wall up slightly to get the new 85" TV in the perfect spot. They installed the TV and my new soundbar. Set everything up and was all set and ready to go in less probably about a little over an hour. Great job. Cleaned up! Absolute pleasure to have these guys in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Did a great job and put up with my questions. Don’t know what we would do without them. They made it seem so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did their job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Its holding the tv just fine. Geek squad did a wonderful job putting the tv up on the wall. I would recommend them to anyone wanting to mount a tv on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really sturdy item and it has been really easy to use. They did a great job installing and explaining how to use the item.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation mounting my tv and setting up my receiver and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the TV and set everything up! The even took the time to show me how to use the controller. Great team!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time as scheduled. did a great job installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on installation. Picked up all left over packing and removed it. Explained setting up tv for viewing. Went out of their way to get a part needed to complete installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Neat! Clean and knowledgable I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWSOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that mounted my television went above and beyond!!! They fitted the TV perfectly, even though they had to modify the mount to make it work. They also relocated my wires in the wall after I had to move the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job they put up the tv perfectly and were very nice

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. They went above and beyond in providing service,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up the TV and remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV with fast efficiency.He was very patient showing me the various controls and programs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed and assistance in setting up existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and quickly. The guys were very knowledgeable.

    I would recommend this to a friend