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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted 75" and 40" TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had both TVs installed very fast, asked exactly where we wanted them and gave advice, showed how to setup everything. Definitely recommend, did a great job, cleaned everything up and hauled off all boxes too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my home were excellent! They were courteous and knowledgeable. They ate everything up, explained what they did and showed us how to use the new setup.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Painless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team, led by Kyle, did a professional job. He kept us informed of what he was doing and how long it would take all along the way. My highest recommendation to this team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent premium service installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service included online order of Samsung 40 inch, home delivery, and premium tv mounting. Tech was highly efficient, personable as he answered ALL questions regarding remote and so forth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect install. Went exactly as planned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was not a normal one as the TV needed to be placed in a very special place, near the corner of the room. The two install guys unpacked my mounting bracket and installed it in a very short time and with perfect results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demonstration of Excellent professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done so professionally. No complaint. Despite small space to work around, job so nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, neat and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money second time I have used this service. I can do the install myself but never have enough time to complete the job. They are in and out in no time and always make sure you are completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Mounting, Connect, Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called & reminded me & confirmed my appointment; he arrived at agreed upon time, even though Chicago had very heavy snowfall that morning & the day before! I was shoveling a pathway for the guy, upon his arrival; he took over shoveling a pathway for himself! That’s going ABOVE & BEYOND the call of duty! He brought the tv inside; sat it down; & took the old tv from the wall. He then had to remove that old mounting before he could install the new mounting. He worked diligently & in a minute of time Great & sturdy mounting. He took my old tv with him! I’m crazy about the work of the Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek installation was prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was highly professional. I recommend them without any reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation was thorough and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were polite and thorough. Mounted TV on wall and made adjustments until we were satisfied. Cleaned up all packaging before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift, Efficient, & Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to the library's Wi-Fi. They were swift, efficient, and polite. If you can afford it, I definitely recommend Geek Squad to mount and connect your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new TV and sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! We made the investment in the new TV and sound system, and wanted it set up right. Well worth the additional cost. They did an amazing job, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy number one on electronics !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice person knew what he was doing.Best buy team are very helpful people !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Easy TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation of a wall mounted TV. Explained functions of TV and really answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Really great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in with my TV and installed it above the fireplace were professional, friendly, courteous, and the set up was done perfectly balanced, leveled and looking good. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting team: 10/10 rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting team was professional, on-time, fast, polite, efficient. Highly recommended.

    I would recommend this to a friend