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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and sound bar. Set up both units Explained how to use and no mess left behind. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed two TVs and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV - Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived on time and was professional during the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and clear picture. They removed the old TV and installed the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ryan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered, installed, and co-ordinated with my cable provider to quickly get my TV, and soundbar in service and working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as advertised, the guys did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything. The were extremely friendly and very professional. Trei and team did an awesome job in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The Geek"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe that the opportunity to purchase high-quality products and services is outstanding. The customer-friendly attitude is exceptional, and I highly recommend "The Geek" Sony - 75" Class BRAVIA XR X90L LED 4K UHD Smart Google TV. Purchase Date: 06/07/2024. TV/Display Setup & Mounting, 56” or Larger. Purchase Date: 06/07/2024.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out to my house and hung 2 TV's on my walls. They did a great job of hanging them and even cleaned up after themselves. I was so impressed that I'm getting them to hang 2 more TV for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I was just so glad to get the geek squad's come ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad to get the Geek Squad to show up at our home through the virus situation Chinese virus help us mounted TV and set up the system I tried to use Geek Squad on the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenol Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on The Geek Squad. They will be my go to people for all of my electronics needs. Professional, friendly, eager to explain details, and respectful and polite. Cannot say enough kind words about them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did fantastic job communicating and installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install new TV and correct issues with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed properly but found out with later use that sound bar was not working. Had to issue a recall to Geek Squad to repair issue. Issue with Alexa not seeing all my online appliances was corrected to my satisfaction. The technician was pleasant, professional and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and extremely knowledgeable! Very professional as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the install mainly to just mount the tv since I’m too lazy to do it myself. Little did I know that they actually centered the whole tv on the entire wall, and leveled it ... better setup than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

    I would recommend this to a friend