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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, painless, installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting our new TV and sound bar installed. Very professional. Worth every dime EVEN if you’re capable of doing it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    50 characters i hate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing pleased with results. I hate that best buy corperate makes you use 50 characters to leave comment they are not paying us wont leave another review!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,prompt, courteous installation on wall in small office space. Very happy with experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV wall mount and sound system set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were all extremely professional and helpful and made this situation perfect! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home installation of television was wonderful! No stress. No mess. The Geek Squed arrived on time as scheduled. Worked efficiently. Completely satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and installed quickly including hooking up existing sound bar and base. Also installed cable and several apps. Very nice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything properly and within a decent amount of time, but not cutting any corners. Answering all my questions and and suggesting and recommending stuff I didn't think about

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was great. Was very worried walks would be messed up or tv crooked but everything went well. Just be sure to mention if it’s being installed above a fireplace as this could be an extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far… Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for about $200 and it is amazing. The remote is better than my Sharp TV with Roku as far as quality. It has thinner border, crisp picture quality, and the remote is better. I have not had this TV for a year yet, so we’ll see if it has the durability that it looks like it will have on the outside of the casing. Geek Squad did a great job remounting this replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount is the only way to go! This product worked perfectly for our TV. It has a great look and is very strong! Wall mount is the only way to go! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed tv and receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable! After connecting all my components they took the time to make sure I understood how to use all of the equipment and remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was exceptional. They were on time and very efficient in completing the installation. Would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at the store and when the Geek Squad came to install the TV, couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and got the job done and knew what they were doing with the mounting

    I would recommend this to a friend